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"We had an issue with the room to begin with. The room hadn’t been fully cleaned so just asked reception. They offered us a room upgrade which was fantastic. Beautiful hotel, lovely amenities and great options for breakfast. "

"We had a lovely time, great leisure centre. The kids enjoyed the pool. The breakfast was lovely. The staff were very helpful, Felicity was helpful as she decorated the room nicely for my daughter’s birthday. Thanks for a lovely stay. "

"Great "

"Clean room. Lovely matress and towels. Quieter spaces to sit. Easy to book a table for dinner. Fast check out made things simple "

"Our room was massively spacious and included everything we needed. The grounds are beautiful and well maintained. Breakfast buffet enjoyable and had a lovely time at the spa, staff all seemed very happy and taken care of "

"Room is clean, location is great"

"Excellent location right my the M4 if traveling East or West, very clean throughout, housemaid every day ensuring your room was spotless on return after a long day. Excellent facilities on site, the casa restaurant and bar served good food and drinks. All the staff I encountered are first class. Paid parking every night is what most hotels do now these days. But very secure. Excellent rates per night, would not hesitate staying here again. "

"Everything as we would expect from your hotels plus very friendly and professional staff to be there if needed "

"Clean, spacious room. Excellent bed . Great facilities . Friendly staff "

"Clean room. Friendly staff"

"I've stayed at this hotel a few times now, mainly because of how comfortable the beds are. Staying again in April. Always my first choice hotel when I'm staying in the Newport area, I highly recommend it."

"Great host, lovely people, all your basic needs and in an ideal mountain biking location"

"I've stayed here over a dozen times over the years and never have any complaints. Always friendly staff Always very ,very clean Always great value for money. I wont go anywhere else when visiting family in the atea"

"Had a lovely stay, bed was so comfortable, room was spotless. Staff friendly and nice to have a bar, after 5 hours driving. Breakfast was lovely full English buffet and plenty of cereal, pastries, yogurt etc. would definitely stay again "

"Misled saed"

"Room was spotless and soooo comfortable- loads of room - staff very friendly. Dragon inn is very dog friendly (which is a big bonus) - food is lovely and a lovely atmosphere. Best place stayed in in Wales to be fair !"

"Great stay , friendly helpful staff "

"Amazing place for work or holiday. Clean affordable and great staff"

"Comfy bed great views and friendly staff :)"

"We had a fantastic stay. We felt so looked after by all staff. We were particularly impressed with the young man who showed us to our room (despite a small key issue) and served us at breakfast - he was so polite and professional, he's an asset to the business! The room had everything we could need during our stay - comfy beds, nice toiletries provided in the bathroom and the biggest biscoffs I've ever seen! I would definitely recommend Creates to anyone visiting Monmouth! <3"