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"The staff at the VIP roof top pool was amazing."

"Mno"

"I don't know anyone's name , but everyone was very attentive. Many different pools to choose from. I most definitely would stay again"

"It was nice"

"Amazing staff; great food and drinks; fantastic shows; excellent pools and beach access. The hotel is in need of some renovation work, but it sounds like that is on the schedule for next spring. I 10/10 would recommend and plan to return in the future. "

"The staff @ the restaurants was awesome. Everything was cleaned "

"We love the view and foods and drinks We didn’t like there’s a lots of bugs but overall was excellent experience at this resort Thank you to the staffs We will see you again "

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"amazing stay will definitely do again "