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"Customer service amazing Clean room free access to sauna, pool and jacuzzi Good choice of restaurants and a shisha lounge Perfect for birthday getaway , mini getaway , celebrations"

"NA"

"The breakfast was good,cleaning was ok with lovely staff,but no fridge in the room."

"The hotel was great but the breakfast was poor no black pudding of fried eggs and what I call dog sausages"

"We booked both the Hotel and the function room for our wedding. the wedding suite was dated with threadbare coverings, clean cups and replacement tea/coffee was not replaced for the second night. We ordered a finger buffet for the event and they placed all the sandwiches next to the overhead food heater that made all the sandwiches dry out in no time, not that we wanted to eat much as the hall was filthy from previous events. We accidently left our wedding cake in there and didn't want it the...

"A great relaxing break exactly what we wanted for our wedding anniversary. Will make this our home from home choice. Staff very friendly and professional. Onsite parking well located. Room clean and facilities as stated."

"very friendly staff & good arrival. Lovely cold water in reception. pool area good. good size room unfortunately a lot of road noise as outdated windows"

"Property a bit dated Bedroom ok but quite dusty Breakfast was cold"

"We booked Hempstead House for a relaxing night away, but instead spent the evening listening to a wedding reception directly beneath our room. The loud music, guests partying in the courtyard and noise from people returning to their rooms meant we had a very poor night’s sleep. I completely understand that weddings are an important part of the hotel’s business, and I have no issue with the wedding itself. What I do object to is being allocated a room overlooking the reception when we were not...

"The member of staff was extremely rude and passive and dismissive. The bedroom was messy and there were lots of inappropriate noises going on at 2am. It was a very unsettling experience. Do not go."

"Wasn't very clear when booking if breakfast was included or not. Also, would have been nice to have a fridge in the room."

"None"

"The room was hotter than the sun, the fan provided did nothing and even the floor felt hot. The towels and sink had hairs on them. The room had one plug socket and it was nowhere near the bed. The temperature of the shower couldn’t be controlled, it was extremely hot in the room so I turned on only the cold tap and when I switched it to shower it would still come out hot and change temperature frequently and I couldn’t control it."

"It’s not worth being called a hotel"

"We stayed at the property last year, somethings have changed not necessarily for the better. I always look forward to a cooked breakfast but sadly they no longer do cooked food at all which is a shame and sadly a continental breakfast doesn't work for me"

"lovely stay"

"great"