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"Room was clean. Staff was courteous. Great price."

"The staff at the Omni provided outstanding customer service that exceeded our expectations. They were quick to provide solutions and answer our questions. Terrence and Amanda went out of their way to make sure our stay was top notch. They were kind, polite and provided excellent, charismastic, customer service!"

"Everything was perfect"

"Friendly staff members, easy check-in. The room was very clean. My room did not have a microwave but I didn't need it anyways. It had a little fridge tho. I asked for a later check-out and the lady at the front desk was very nice. I would definitely recommend this hotel to anyone visiting Louisville. I know I would stay here again."

"Comfortable "

"Shuttle service"

"Our room was gorgeous and light-filled, with large windows on two sides - the nicest and brightest room we've ever had at this beautiful historic hotel. Our room was spotless and the amenities were lovely (I always appreciate a hotel that provides bathrobes and where the showers are modern). The staff was excellent - we got there at a busy time when the Louisville Ballet matinee had just gotten out, but they still took care of everyone and were attentive and kind. We had room service...

"Clean modern room!! "

"Great staff nice hotel "

"Staff very nice Rooms clean and comfortable The evening food was great Who needs to go out and eat "

"I felt safe there "

"The Hotel was spotless you can park your car and forget it! Walk to everything downtown great spot and area! Staff is aswesome!"

"Yes"

"The room was great the staff were very friendly and welcoming. Breakfast was great plenty of choices to choose from. "

"Great staff, room, breakfast, and location!"

"Tne hotel was great for a one night stop over on our way to Florida. "

"Awesome staff"

"The rooms and staff were great and the penguins were alive. "

"Hotel was very nice I would defiantly stay there again"

"Great location and very nice, clean, beautiful hotel!"