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"Nessa!! You are MAGICAL!! YOU made are trip so AMAZING! So willing to help and listen. YOU make things happen!! If I could Bibbidi-Bobbidi-Boo you a promotion i would! You deserve it! BEST Front Desk Agent EVER! Double Tree Seaworld is wonderful! NESSA~ THANK YOU from the bottom of my heart."

"Great shrimp tacos and chicken tenders, family enjoyed their quesadillas too. Stayed in Americana building 6 with Volcano Bay view, beautiful and clean. Facilities gates were hard to open with hotel key, family could not get several gates open throughout stay which was frustrating. Others also having issues. Walking path to city walk convenient. Housekeeping came every other day to just make beds and give more towels and coffee. Didn’t get more wash cloths second time they came. Poolside great, lots of towels too out there and chairs. "

"Not bad! "

"Free upgrade was awesome. Room was amazing but not squeaky clean, definitely could have been cleaner. Everything else about this place was so stellar. Pretty pricey, but that's to be expected in Miami."

"Clean room, excellent customer services, and amazing amenities! The lazy river was one of the highlights of our time there!"

"All very nice"

"Everything was amazing- the room, the staff the overall experience "

"Nice room, great service "

"Staff was extremely friendly and helpful"