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"Nice room, nice staff, near the station."

"Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out."

"The front desk person Ilthat was there when U arrived did not gave me all the information I needed for my stay. I got a room close to the cafeteria so it was noisy in the morning, the walls are not sound proof. I had no hot water in my room. I did not mind because it was super hot outside and I was only stayin for a night. The front desk did not told me that they are at the desk 24h. So when I came back from my walk around midnight, the door was close. I see that we have to ring, I rang but no one answer. Since im not from here I thought that I had a time limit to be out. There was a phone number indicated and i tried to call but it did not work. Then 15 min later the front desk guy arrive because i kept ringing in panic thinking i will spend the night outside. I told him that it is a basic information to give to the customer so they wont worried. Also, we have to pay a 100 euro deposit that will be giving back when we check out. he also did not mentioned that i had to keep the receipt to get my refund when i check out... Its cheap for a night, and around every attraction in toulouse but i would not stay there for more than 2 days. "

"Nice hotel, pleasant staff. Very handy for sites and bars and restaurants "