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"The Nest is a great self-contained, first floor, two-room apartment (kitchen-living and bedroom-bathroom). It has been decorated and fitted out with modern and comfortable fixtures and fittings and is warm, quiet and spotlessly clean. The welcome tray of a few little treats, tea, coffee and milk in the fridge was a nice touch too. I'll certainly book again!"

"Interior is very tatty and cheaply done. The plug in the bath didn't work all floors were peeling and lifting even in the bathroom and overall everything looked old and grubby. Very pleased we only stayed for one night"

"There is no “front desk” just the property manager and they do not answer any calls from you or hotels.com. I had to call them constantly for twenty minutes just to get into the house because they didn’t send any email with information on how to do that. There was no hot water for showers and the bathroom upstairs leaked into the bottom room which my group stayed in. We have been requesting a refund for a second night stay because we left and they won’t answer the phone from anyone. There was a...

"Its was interesting, all i can saybis it looks a lot nicer in the photos than in reality, the place stank of cigarettes and as its above a fried chicken shop.....chicken. Dirty glasses and utensils, bathroom was not clean, nice bar of used soap left for us!!!! Very noisy boiler running all night and nonstop noise from the street. Didn't feel safe at all, not recommend. "

"No laundry or dry cleaning service, contrary to their Expedia listing. Despite having a very elegant lobby, the room was average, not a lot of furnishings, bed mattress was quite firm like most of the hotels I stayed in during my extended visit to the UK."

"Nice hotel, good overnight check in. Room a little dusty in places which was surprising. Quiet and comfortable, would stay again "

"The Property, staff and amenities were perfectly fine. However on booking in, there was a payment notice on the computer asking for payment which had already credited too Expedia on booking the accommodation. I had too show proof of payment, before being allocated my room, which was a tad embarrassing as there were 4 other customers stood waiting and witnessing this. Things didn’t improve at checkout as the receptionist had a ‘halt checkout and said sting payment was required before I could...