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"Lovely hotel and Jewel on reception was so friendly and helpful."

"This small family owned hotel is lovely with personalized service. Rooms are clean, beds are very comfortable and needs are always met."

"The room was spotless lovely walkin shower, staff very efficient and friendly. "

"Clean room excellent service "

"Great room that was spacious clean. The staff were very accommodating and couldn’t do enough to help us "

"Loved our entire experience here. Food was amazing. Staff was friendly. Perfect location. "

"Great place. Lovely staff."

"Friendly welcome, clean and comfortable room"

"Clean room , great facilities , cheap and affordable 10th stay here and will keep coming on staying , brilliant hotel . Thank you : ) "

"Room spotless. Staff efficient and friendly"

"Room was very tidy and the staff are extremely friendly "

"Staff brilliant made you feel welcomed After a long day it was nice to meet nice people friendly nice and easy "

"everything about the property was fantastic. There was a couple of things that are tired but I just put that down to wear and tear staff is amazing. The cleanliness is unbelievable. Great choice of wine and beer , fantastic location real village feeling everybody was so friendly in the area"

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"Amazing "

"Room spotless. If I was picky, the bathroom cold have been cleaner meaning mould on tiles etc. "

"Warm and comfortable room."

"Staff were all really lovely, room was very clean, comfy bed and spoilt for choices at breakfast, would definitely recommend and will stay again. Thankyou!"

"Great sized room, clean and "

"Staff nice and welcoming "