"We arrived at the hotel from Manchester on a Brussels Airlines flight. Unfortunately they hadn’t put our case on the plane and having reported the loss at the airport presented ourselves to the hotel reception in the only clothes we had. The receptionist was fantastic (unfortunately we didn’t get her name) but after checking us in she organised bathroom robes for the evening and chargers for both our mobile phones. The hotel is excellent and staff wonderful - can’t praise them highly enough.
I...
"We arrived at the hotel from Manchester on a Brussels Airlines flight. Unfortunately they hadn’t put our case on the plane and having reported the loss at the airport presented ourselves to the hotel reception in the only clothes we had. The receptionist was fantastic (unfortunately we didn’t get her name) but after checking us in she organised bathroom robes for the evening and chargers for both our mobile phones. The hotel is excellent and staff wonderful - can’t praise them highly enough.
I...
Christopher