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"Great location, but terribly uncomfortable beds, i had a twin room. Mattress poor, and pillows were like small cushions filled with rocks. Take your own pillow to avoid cricked neck! Poor quality breakfast. Kettle in room would make all the difference. I have stayed here many times over the years, but I think that will be my last stay. I had 2 nights and just couldn't sleep due to the bed. Sorry Martins, it's all well and good having a great location, and nicely decorated rooms but if you can't sleep, or provide pillows not cushions, people will vote with their feet!"

"This is a beautiful 5 star hotel with very well appointed guest rooms and public spaces. Staff were welcoming and service was exceptional. The hotel's location near Grand Place and Central Station made it very easy to move/walk around the city. The only minor issue was that I was supposed to receive a complimentary bottle of wine and it didn't arrive to my room until late in the evening the night before my departure so no time to enjoy it :("

"The hotel was in a great location and close to many hood restaurants, shopping, and cafes. The staff was friendly and helpful. We enjoyed our stay. 😁 Lisa L. Chicago"

"Like this hotel. Comfortable, friendly, good breakfast and convenient for some nice restaurants and where I need to get to for business."

"Good stay, no concierge service surprise"

"The pool wasn’t available on our last day very disappointing- we had to ask three times for our room to be cleaned - we did love the hotel the area is convenient for the centre "

"Great Hotel. Would stay again"

"Staff was great and room was nice"

"Everything was great and my only complain has nothing to do with the staff but with how thin the floors are. Someone who was above me was walking heavily during my entire stay. They obviously didn't know that you were supposed to walk on the pads of your feet instead of your heels. They woke me up the 3 nights I stayed so that wasn't good. Other than that, my stay was great."