Search Hotels in Desert Sage, Phoenix

"The bed was very flimsy and weak "

"Clean room, nice staff, and safe! The only problem was the elevator was down, so we had to carry our bags to the top floor"

"Very slow check in. Staff seemed like they were not well trained in customer service."

"The staff was very friendly and made us feel at home. Had an amazing time and will definitely will be booking this stay again in the future. "

"Beds were pretty new, so no low spots. Newly updated. Clean. Nothing fancy, but great for a good nights sleep. Guarded gate. Decent neighborhood. Is located by a major busy road, but didn’t notice the noise (we were on the opposite side)"

"Multiple issues, bed was made with dirty and used sheets despite being told the best cleaner had cleaned my room. The room was cleaned and ready almost 2hrs late, check in time 4pm our room wasn't ready until about 5:40pm, there was a ton of guests all coming in while I checked in complaing about no pots and pans, no pillows, (apparently they had been stolen) room was too disgusting to stay in, food left on tables, floors too sticky from cleaners not diluting cleaning solutions enough... And it sounded like every guest had a hard time with the smell in the rooms. Our room smelled awful, and we checked out after day 1 of our stay. One guy waited a long time for his room, just to come back in while I was still checking in, to inform the staff he walked into a room that had people already in the room... Staff was absolutely amazing though, kind, professional and handling all the complaints to the best of their abilities with respect. Security/maintenance guy was cool and super helpful, and the ladies at the desk smiled through their really bad day. "

"I got a room for a friend to stay the night. HE Walked into room and turned around and returned the key. felt the room was unclean. He went to another motel and got for his own room."

"Had an amazing stay! The entire staff was very welcoming and friendly. The room was clean, pool and gym were well-kept. Walking distance to shopping and dining. Would stay again! "

"Staff was nice, fast service. A little disappointed when there was stains on the comforter and no washcloth in the room, other than that happy with the room and the price."