I guess for the price it’s what you get the room was not clean dirt everywhere curtains had big black spots restroom not clean I would not recommend this hotel
The rooms are infested with roaches!!
The bathroom with NO Toilet paper!
NO HOT WATER IN THE SHOWER AND SINK!!
They don't have any trash can in the room and bathroom!
If you book a King Suite, be prepared as the TV is not within the same room as your bed. There was a pull out couch there but nothing to put down in the steel frame. I ended up dragging the mattress from the bed out to the main room and sleeping on it on the hard floor. The bed area was HUGE and plenty of area to mount a tv within the area. Staff was completely unhelpful and ignored all of Expedia's attempts to contact them
I tried giving it a chance but it’s what you get honestly
Convenient if you need a short stay but didn’t feel safe it all
Bunch of noise
A lot of people outside everywhere
The staff were rude and non responsive. The front desk was never attended and the manger never responded to the request by phone or email. The absolute worst customer service I have ever experienced.
This has to be one of the worst hotels I’ve ever stayed at. Nothing but crack heads around and in the rooms. The room and bathroom was disgustingly dirty and smelled musty. But the worst part was the door lock not working. We had to literally insert the key card several times in order to get the door to unlock. At one point the door stopped unlocking all together and had to wait an hour for the staff to fix the problem. Overall terrible hotel and staff.
Better than the four seasons. The Lakewood Rivera. I spent most of my time on the veranda or in the walking gardens.
Don’t forget about the amazing pool with waterfall accents.
เข้าพัก 7 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Shalynn
11 ก.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Fridge was gross and floor was dirty but staff was amazing!
No blankets or pillows or towels let alone clean tiowels no housekeeping no light bulbs in lights no batteries in remote ..there was joth people beside had non stoop loud company in an out Al night long from 10pm to 6am they also had there own private blink camera set iup in thee window which is a huge huge huge invasion of my privacy an also could be a law suit it's illegal to record someone without there permission!!!!! Not to mention the no pet policy there weee more dogs there then people an I guesss the staff is blind or just don't care...three rioms are definitely being used fir illegal activities an I won't stay theee again I did not feel safe so I couldn't even sleep
Our first room had no hot water and the shower started leaking from the wall.
This is essentially a hotel for the unhomed and vagrants to stay to get off the streets. Should have looked closer when I booked because it was not what I expected