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"Lovely spot and although a bit dated the staff make up the difference by a long way."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Great location and view, room is a bit outdated, the bed is moving"

"friendly and clean"

"Had to go to another building for Breakfast which was strange."

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Great location! Walking distance to several shows."

"Lovely hotel along the river bank ."

"Outstanding! This place is perfectly located to all major places, restaurants, West End etc. we walked everywhere! It’s a beautiful hotel w/an excellent breakfast. The staff was wonderful, amenities great. We loved it and so easy w/a baby as well."

"Amazing helpful staff, wary check in and we received an upgrade to Penthouse. Beautiful room and views ."

"The whole staff are fantatisc"

"Lovely comfortable clean beds Breakfast was amazing"

"Excellent breakfast and great customer service!!"

"The pod was clean and very comfortable. The lounge area was good and the staff very helpful. I really liked the shower cubicles and ironing facilities. I found this hotel a little noisier that the other place, there was a chap yelling at 11pm and slamming doors."

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."