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"From the valet, reception, checkin, manager, hostesses at restaurant and the room was top notch. This was THE BEST hotel I have stayed in ever and I have traveled alot of places. I had an ADA room and a lot of hotels say they are accessible but this hotel truly was. Just lower that bed a few inches and it could easily be the poster for ADA rooms. Clean, roomy, beautifully decorated from lobby, halls, and suite. The best part was the restaurant and the disability ramp where it felt like you...

"Laquita in Florence is our favorite hotel when we travel to Tennessee. "

"All was well until I got to check the attendant was away from the counter for about 20 minutes. Dantee is close to my understanding her name she was reluctant to returning my deposit of 50 dollars cash when asked for it. her customers relationship need work she is very lacked to pleasing the customer. all was well up to check out. I do not know if I will return for lack of front desk respect to the customer."

"Staff very thoughtful, kind, helpful and Accommodation were clean."