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"Night time consierge was wonderful and friendly. Great food and clean everything"

"The breakfast menu had something for everyone. Room was clean, staff was friendly, and had complimentary water at check-in. "

"Room was large. Very clean"

"Everything was okay "

"The bar and breakfast were both amazing. Will definitely stay here again!!"

"Super clean, great staff, great beds, great breakfast!! Will definitely stay again!"

"I understand this isn’t a five‑star hotel, but there are basic issues that could be fixed with minimal cost. For example: reattaching the baseboard, spraying for ants (I’ve already killed about five - some were in the bed), fixing the broken bathroom door handle, replacing the stained toilet seat, and addressing the musty, smoky odor. You can also hear every step from the guest above you — at least in our room. When I first contacted the manager at Best Western Louisville, he offered a refund....

"Room was clean and cleaned, breakfast was fresh. A hot tub would’ve been great. "

"Breakfast wasn’t the best. Needs more options. The bedroom looked really clean and good, it’s just they have a small problem with lady bugs, other than that, really good experience. The kids have a lot to do too! Very kid friendly!! 10/10. "

"The housekeepers and checkin people were great. The room (521) had a squeaky door and faucet that was hard to deal with. The shower cap was coming off of the wall. The pool was filled with bugs. Mosquitoes across the top of the pool that weren’t cleaned and what looks like a spider at the bottom of the pool. We also had drunk neighbors that came back at 4am and after calling the operator they did send someone up around 4:40am to ask them to quiet down. And there was a cart in the hallway for...

"Nice property, room was spacious, great breakfast"

"Clean room, nice amenities. "

"The night desk person was not helpful. The room was clean but the hotel was very dated, there wasn’t a microwave in the room, and the shower was broken. When asked to give a discount, the front desk didn’t do anything since it was booked on Expedia. Breakfast also was not included. Area is somewhat sketchy."

"The breakfast was fresh and the room was cool"

"It could use some landscaping but it was good for us"

"Good hot breakfast but one customer making lots of waffles at a time holding up many others therefore we never got a waffle obviously she was taking some with her, should have another machine; enjoyed the large room; dog friendly; comfortable bed. "

"Staff was amazing and the breakfast was oneof the best we’ve had. Will definitely return!"

"Everything was great and the employees were friendly and helpful. Hotel felt clean. Breakfast was good!"

"Very clean and spacious room. Excellent quality for the price. Was relatively quiet and easy access to nearly all of Louisville. "