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"Staff friendly "

"Parking covered by the hotel is a real bonus. Evening meal was really good. The staff were friendly and helpful. "

"Very well run Hotel"

"Was good value for money, right in the centre of town. It was really busy though. Breakfast was decent. Really loved Frome!"

"the room is spotless with everything i need for staying one night. the location is good, close to the city centre. No free parking... the is a large car just right in front of the main entrance of the hotel, but seems it was private or need special arrangement. The suggested car park is around 5-10 mins walk which is NPC car park and safe. discounted rate £14 for 24 hours from hotel which is not too bad. recommend. "

"Excellent service from all staff encountered. Very friendly. Rooms well kept. "

"Amazing stay and helpful staff will definitely stay again Amazing venue with a beautiful setting "

"Room spotless, restaurant great. Staff exceptional and friendly. Well done Hilton "

"A lovely historic building with comfy and clean rooms, helpful and friendly staff, and great food (we are vegetarians and found the food options to be quite unique/interesting and good quality). We were also given a later checkout time due to travel connections, which was hugely appreciated. "

"Ideal place before flying from Bristol airport. Room was excellent and the staff superb. Would certainly use again. "

"Room was clean. Bar staff were extra extra helpful and friendly."

"We were really happy with the hotel. We were there for just one night. The breakfast was excellent. Thank you"

"Very well looked after, with a very comfy bed too!"

"On a very cold night, the room was very warm it was very comfortable and clean."

"Fantastic. "

"Lovely room. Superb staff"

"Excellent hotel, great location. Spacious room. Dog friendly. Only 1 thing still to be resolved, was I paid for the hotel,Parking and Pet separately with clear request for separate invoices, as I paid everything on arrival and make the request in advance before I arrived and at check in. yet when I checked out they had put everything onto one invoice. Apparently would have take time to resolve but I couldn’t wait. They said they would email-l it to me. But still not received and also reported...

"The room was cosey, quiet and peaceful. The reception staff were incredibly helpful and efficient. The shower screen was leaky but nothing a towel didn't mop up and the espresso cups were dirty but just cleaned them ourselves "

"Easy check in, comfortable room, friendly pub with good food and a great breakfast"