Search Hotels in Cottonwoods Crossing, Phoenix

"Great location. Easy parking."

"Hot tub and pool were fine. But no towels at the pool. Ice makers did not work. Bathroom light flickered and would not stay on. Rips on one of the sheets. Extremely noisy. Definitely overpriced and NOT a 3.5 star hotel. I have no idea how they got that rating"

"Check in process was delayed due to cleaning of the room which didn’t make sense on a non-busy weekend that my early check in was denied. Then my room wasn’t even available by the 4pm check in time and so I either had to wait for my room to be cleaned “which did not have an estimated time” or take a downgraded room. They at least refunded me the resort fee which good thing because then on Saturday night at 6pm the water was shut off due to a leak. So after a long pool day, right at dinner time, I couldn’t shower to go out to my birthday dinner at Maple and Ash (where there is a dress code). That dress code does not include sunscreen and pool hair. Then when I went to call the front desk, oh the phone doesn’t work. So I call the mainline from my cellphone and the front desk says yeah sorry the water is off and we can only turn it on once the leak is fixed. Like ok I get there’s a leak but no contingency? I asked can I shower somewhere else like I have dinner lol is there a pool shower? “No ma’am the shower is in your room”. Yes…I understand I have a shower, but it doesn’t work. “The water will be on when the leak is fixed”. Ok -_-. Idk, wouldn’t recommend for the price if that’s there customer service when things go wrong. Fine if something happens but find a fix. "

"For $65 a night, you get a decently clean room with a door that locks. Booked two rooms for 6 people and had no issues. The hotel is definitely a bit run down and there signs of wear in the rooms, such as stained walls, water stains on the ceiling, and bathroom doors that screech when pulled open. But if you temper your expectations to a 2-star hotel, you get what you pay for. This isn’t the Ritz, but it’s a secure room and a clean bed. "

"The room was clean and well decorated. The pool and jacuzzi were very comfortable!"

"Just one night but needed to be close to the airport. Shuttle service was great. Pool was great. Staff very helpful. Not many choices for eating in the area but can have food delivered. Would stay there again."

"Our stay was just ok. The staff was very nice, the breakfast was adequate, the bed was average, but we've had nicer accommodations at other hotel chains. I felt for the price it should have been nicer."

"This is a lovely property. Our basic king room had a kitchen/living room and separate bedroom. The doors have code pads so you don’t have to keep track of key cards. The staff is very friendly and helpful. "

"Facilities are outdated. The key would never work anytime we left. Staff were nice and helpful. Hotel room did not seem clean. Hair in the shower. Had stayed here before and within a year it seems to have aged by years. Will not be staying again. Only reason to not give 1 star was the helpful staff. "