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"Bugs"

"Wash clothes weren’t readily available. There was never a person at front desk for assistance. No one was at desk to check us in on first night. Tried calling front desk hoping clerk would come to desk to check us in. No one ever came to answer phone. "

"Check in was fast, staff a"

"I can’t believe that this property was by Hilton! This was in Katy."

"Very friendly, clean"

"Our room was awful. We were given a room in another building away from the main building. Our dirty white door was right off of the parking lot. The curtain had 2 holes in it that looked like bullet holes.. The carpet was dirty and stained. It had poor lighting. The sheets were cheap thin material. The bath towels were cheap thin towels. The bathroom walls had dirty marks on them. The bathtub had a chip in it. The tv was missing the power cord. We had to ask for one. It was a depressing room. We left one day early. The next 2 hotels we stayed at were also 3 star and they were both very nice. This room did not compare - it should be rated as a 1 star."

"It’s a nice cozy hotel…. Near to all necessary things one would need …."

"rooms were clean but did not have enough sound proof. Thank goodness i travel with a white noise machine. could hear the people above the grass being mowed in the morning. No hand soap either. "

"One front staff member "