"Weather was a mix of showers and sun but having the hotel spa to go and relax in after a long day was perfect. Breakfast was good, the option for foods to be cooked for you was great. The hotel staff were lovely and the place was really clean "
"Absolutely beautiful place to stay during our time on the island. Staff was amazing, breakfast was perfect every morning. They even provided a birthday cake for me during our stay. The history of the house added to the charm. Room was lovely. "
"El recepcionista fue amabilísimo, nos enseñó las instalaciones y propuso actividades que hacer en la isla.
Estuvimos solo una noche (de paso) pero es un lugar donde me podría alojar más tiempo.
La habitación (nº1) y el cuarto de baño eran amplísimos y muy limpios, la cama muy cómoda y grande.
El comedor-cocina compartidos muy bien equipados, todo súper nuevo y moderno.
¡Lo recomiendo 100%!"
"Vanessa and Charlie are amazing, Vanessa is genuinely interested in you and making your stay in Ponta Delgada the best possible.
The accommodation is within walking distance from the city centre
Next time I'm staying in Ponta Delgada this will be my first choice of accommodation"
"A variety of options at breakfast, food was good quality. Staff were professional and friendly. Excellent location, we had a bay view room with a balcony. Room was clean and comfortable. WiFi worked well. We only stayed one night and would happily stay longer."
"Super sauber, super nettes, zuvorkommendes, immer freundliches Personal, super Service, extrem reichhaltiges Frühstücksbuffet mit sehr aufmerksamem, geschulten und freundlichen Personal. Sehr zu empfehlen."
"The only issue was with the lack of a wake up call on my first day when I had a morning tour planned. Neither of the two I requested went through. However, I am in a Portuguese speaking country and was not equipped to request a wake-up call in that language. The one staff member was not able to understand me, so I noted the next time I asked for a call, she wrote an hour later down- when I noted it, and wrote the correct time, she had another staff member aid me and we were able to...
"Basic but very modern and functional hotel , staff was very friendly, helpful and willing to answer questions. Cleaning staff was very polite ,very clean and wonderful people. "
"Hotel propre avec chambres spacieuses.
Personnel tres agréable à tous les postes.
Petit dejeuner varié et copieux.
Emplacement top
Un léger bémol concernant l'isolation phonique, cela est vite dérangeant avec des voisins un peu bruyant."
"We stayed here for 6 days from Aug 03 - 09 2025. We love staying here. The hotel is clean, quiet, with plenty of parking and the staff is AWESOME! They are always friendly and courteous. Nuno, Maria, Petra and Julia always greeted us with a smile and they helped us a lot. If Fatima is reading this have her give all you guys a huge raise !!
One small suggestion - can your hotel upgrade the televisions in the rooms to be Smart TV's? It would be nice to watch movies and shows on the Internet....
