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"The A-Team that make this hotel great were excellent. There’s some building work happening which meant the sauna wasn’t accessible but it’s a small point to an otherwise great stay"

"Very friendly staff and excellent service from hotel staff"

"Le personnel très sympathique, les repas super et mais la chambre était un peu petite, il y avait une mauvaise odeur dans la salle de bain et nous avons eu un problème avec la télévision."

"We're happy all the service, the food is great, happy to come again 😀. "

"Normally the best price for a room is by phoning and booking direct with the hotel, not in this case, it was considerably cheaper to book online? Most staff seem happy and helpful except the chap we got the pool towels from, maybe because it was a hot sunny day and he was stuck inside a gloomy room at his desk Outdoor pool Ok but indoor needs refurbishing looks like black mould all around the grouting on the spa pools not nice to see Food in restaurant and at breakfast very good, but again the...

"Wonderful sea view"

"The hotel was old but had lots of character, (apparently Victor Hugo kept a mistress here, handy to his home next but one) Our room was kept clean and everything worked as it should. The breakfasts were hearty and tasty . The hotel's best feature was the friendliness and helpfulness of the staff. The location was good as well; we used it as a base for walking completely around Guernsey. It was handy for the bus terminus to get around and handy to the harbour to visit Herm and Sark."

"A beautiful hotel in the most peaceful valley. The staff were wonderful and the breakfasts delicious. Loved every minute of my stay. "

"Great staff, great breakfast, great food. Early in the year so pool. Not heated or cleaned yet. "

"Couldn't fault the hotel or staff. Whatever you asked for, it was no trouble at all. Our room was fine with a balcony that overlooked the harbour. Plenty to eat at breakfast. You can start with continental and then have a cooked meal if you want. The only drawback for us was the number of steps and sloping paths/ roads you need to negotiate to reach the hotel. That said, we would recommend this hotel."

"Fabulous stay Michael and Leigh were excellent hosts."

"Good spacious, clean and comfortable room. Large tv, very comfy bed and decent powerful shower. Food and bar area also top notch, with helpful polite staff. Location also handy for coastal walks."

"Staff very welcoming and helpful - responded swiftly and accurately to everything asked, but the property is tired and requires extensive maintenance. Pool been shut for 2 years and Heath Spa now shut as well. Breakfast was really quite good. Location suited us as was a short walk to event we were attending nearby."

"Absolutely amazing from start to finish. The hotel was beautiful and our room was lovely. Every member of staff were super friendly and attentive. We would definitely stay here again for Guernsey. The only downside was lack of car parking. Sic spaces which are first come first serve basis but we luckily didn't have any trouble."

"Nilesh our room steward was excellent and very attentive. Paul, Abbi and the rest of the restaurant and Bar staff were excellent, very helpful and very attentive. Carlene and her colleagues at reception were very helpful and attentive. We found everyone to be very helpful and attentive and everyone went all out to help make our stay enjoyable."