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"My fiancée and I stayed at The Alfriston during the last weekend of half-term. The welcome was pleasant, and we appreciated the complimentary glass of wine. Unfortunately, almost every part of the stay had issues. Our room was small, overlooking the spa pool, with fairly standard amenities. Dinner was disappointing. The sole server was friendly but repeatedly forgot our order. Drinks took 20–30 minutes to arrive, the rosé was served warm despite which is quite bad when it costs £12–15 a glass....

"Situated in a lovely area of the Sussex Downs this small country pub provided ideal accommodation for our visit to Glyndbourne. Clean, simple but well appointed accommodation, with a good breakfast provided in the morning. Long Man Best Ale in cask available at the bar, which was a treat."

"Excellent for the price. Because of a problem with the door lock, I was given a bigger room"

"Dirty, tired and not fit for purpose. ‘Deluxe family room’ windows without locks and open when arrived - huge falls risk. One broken window taped up. Dirty walls, dirty shower and bathroom, toe nail clippings on bedroom floor. Towels on every bed but 2 with stains. Floors uneven and creak. No chain on door. Glass unsecured on top of bedside tables. No WiFi no luxury. Hallways tired and broken and uneven. Steps to hotel and outside was a give away - tired, unloved and covered in bird poo. Very...

"Das Abendessen war sehr lecker. Sehr freundliches Personal. Zimmer in die Jahre gekommen ."

"Stunning place, my room was outstanding, the bar is fantastic, breakfast stunning, and the Guinness perfect! Visited twice (both times for work) I would go back!! "

"Really enjoyed our stay. The Victorian building has plenty of character, the room was very clean, and everything felt well looked after. Breakfast was excellent, and the cocktails were fantastic! A comfortable, relaxing place to stay, and we’d happily come back. :)"

"Good self serve breakfast"

"Lovely room! Nice welcome and couldn’t do enough to accommodate me! Very pleased and will definitely stop again when I’m next in Eastbourne. Thank you."

"Have stayed in 4 hotels and B&B’s in Eastbourne and this is by far and away the best one I’ve stayed in. Victorian features, stain glass windows combined with a modern style. Breakfast choices were eggcelent with proper sausages and bacon, the “house” scrambled eggs was delicious. The staff were very friendly and helpful. Parking was a bonus as that area of Eastbourne can be tricky to find spaces to park at night. Would definitely stay at The New England again."

"Booked a single room at the front with a balcony Very clean and comfortable However, the hot water tap would not turn, i contacted Reception, who immediately moved me to another room along the same corridor Not another singel room but a double, on the corner, with two balconies it was lovely, very impressed Breakfast is a buffet and very nice, excellent value"

"Everything about this accommodation is excellent and great value. I can’t fault a thing. The staff were exceptional. They were cheerful, polite and very welcoming."

"Registration was cursory. Certainly not rude, just “fill in your details and here’s your key.” No offer of assistance for two seniors to carry suitcases up narrow stairs. No further information offered. Room was adequate. Shower is traditional British style - in a very high narrow tub, very dangerous for seniors in my opinion. Notice in room that no outside food allowed, and may result in an additional charge. Overall good value for money, but more of a two star than a three star hotel. "

"Great location on the seafront - pack your swimmers for a quick dip. The rooms are clean, comfy and well appointed. Excellent shower in the room we had. The fresh milk on check in is a great touch. The team on check in and check out were very helpful and polite"

"We were utterly charmed by the setting and staff. The food was wonderful with such local flavors. Highly recommend! Perfect."

"Tolles, charmantes Badhotel im alten Stil von 1895 - sehr gutes Frühstück- gutes Preis-Leistungsverhältnis."

"Incredible location across from the beach. Room was spacious and had a view of the beach and the pier. These older buildings don’t have AC but a fan was provided as was a small portable fridge. We didn’t try the bar or restaurant so we can’t rate those. We forgot some important items in our room on checkout and the staff were amazing. They contacted us right away when they found the items and offered to have a staff member deliver them to us. Really helpful."

"The room was clean, staff were accommodating and the room service food was great. My only issue was the room smelt of paint which gave me a headache after a few hours."

"Stayed at the Grand many times. This time we felt things weren’t to the usual standard. Close to our room the area was being decorated. There were signs apologising but we did wonder, given that the hotel didn’t appear to be ‘to capacity’ why we couldn’t be in an area not being decorated. We were also never far from the noise of pigeons in our room which wasn’t great. At breakfast, we are usually asked if we want anything over and above the buffet. This time, no one did that or indeed...