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Best Western York House Hotel

3.0 star property
Travelers find a welcoming retreat near Eastbourne City Centre, where attentive staff create memorable stays alongside an indoor pool and excellent dining options

Choose dates to view prices

Best Western York House Hotel in Eastbourne City Centre offers British cuisine at the Verandah Restaurant. Guests can swim in the indoor pool, browse the library, and explore nearby attractions. Enjoy helpful staff and free in-room WiFi for an enhanced experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is ฿2,372
฿2,847 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Nearby parking fee: GBP 2.50 per night (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Best Western York House Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western York House Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western York House Hotel on 31 May 2026 start from ฿2,372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western York House Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Best Western York House Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western York House Hotel?

Checkout is at 11 AM.

Where is Best Western York House Hotel located?

Located in Eastbourne City Centre, this beachfront hotel is in the city centre and within a 5-minute walk of Eastbourne Beach and Redoubt Fortress and Military Museum. Eastbourne Pier and Treasure Island are also within 10 minutes. Eastbourne Station is 18 minutes by foot.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 331 out of 887 reviews
Rating 8 - Good. 342 out of 887 reviews
Rating 6 - Okay. 147 out of 887 reviews
Rating 4 - Poor. 45 out of 887 reviews
Rating 2 - Terrible. 22 out of 887 reviews

Reviews

Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service
The room was clean, spacious, and the four poster was a great feature! We really enjoyed the large bathroom with the spa bath, and seperate dressing room area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tara

Was welcomed by lovely staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and customer service
Stayed 1 night in Dec 2025
Verified

8/10 Good

SAMUEL

Good hotel. Helpful staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities
The room was lovely, clean, and enjoyed the heated pool...breakfast was very good too...
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and really cosy and warm room , the window needs a bit of refurb but is understandable taking in consideration the age of the hotel definitely we will come back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night but it was a very comfortable night. Would definitely stay there again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, amenities
Lovely stay at this hotel. Staff were friendly and helpful and the room was spotlessly clean.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing from when we got there. Changed our room to sort out our needs. It was very clean, cosy and very comfortable. The pool was so warm and clean. Breakfast buffet was lovely, lots of choice. Defo 10/10 for the whole experience.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Lovely big room, staff all very friendly and helpful but the hotel needs a little bit of updating, nothing major, it just feels a little bit dated in terms of things like the bathroom and furniture. Room was extremely spacious and comfy though and we had a great night’s sleep and it had everything we needed for the night.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
As always the rooms are impeccably clean and tidy. The windows could do with some refurbishment as they are a bit drafty in places, apart from that no issues. Will stay again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely sea-view room - nice and quiet despite being close to the main road. BIG comfortable bed. Staff were very friendly and helpful. A great treat to have a (small) heated swimming pool on site Parking is available on sea front with vouchers - very cheap! Good options to eat in the Hotel as well as some nice restaurants nearby.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, room comfort

A great getaway spot

We had a lovely short break away and cannot fault our time. Friendly service, efficient staff, good facilities and a great location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eastbourne getaway

Room was nice could do with a bit of a face lift apart that comfy all staff were friendly and helpful
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Nice clean room with polite staff. Would definitely come again.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
Great waterfront location. Front desk were professional, kind and very accommodating, ensuring I did not have to move rooms when I extended my stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely terrace looking out to sea. Friendly staff
Stayed 1 night in Jul 2025
Verified

8/10 Good

Julian

Liked: Staff & service, property conditions & facilities, room comfort
Well positioned hotel. We enjoyed the swimming pool and the hotel has a nice atmosphere. The free tea and coffee provided in the room were of excellent quality. Would return.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the staff were lovely
Stayed 1 night in Jul 2024
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here around 8 times now and each time the staff have been excellent. They are friendly, kind and attentive, which is why I return to this particular hotel.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
The staff were all extremely helpful and friendly. The furnishings and decorations need updating and the shower fan in the bathroom in room 324 was very exceedingly noisy. Ideal town and surrounding area and hotel as a base for a short break.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for the price, staff very helpful and friendly.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quiet hotel and the dining room was excellent.
Stayed 2 nights in Jun 2024