โรงแรมที่มีสระว่ายน้ำใน เคล็กฮีตัน

"Watch out for hidden charges at check-in. £50 taken from my bank immediately on top of the room charge. If I wanted to purchase anything extra, I would have paid at the time of purchasing. Now having to wait for a refund. This was not transparent enough in the T&Cs even within the confirmation email. Lifts old and creaky despite £3m upgrade, shower tiles grubby, mini bar only stocked water and wasn’t clear if this was complimentary, broken usb port by the bedside and heating system didn’t work...

"The room was excellent. Clean , warm and comfortable all round. Staff are amazing. Friendly very polite and helpful. "

"O"

"A canny location for getting out and about and reasonably priced. However the spa facilities it turned aren't included in the price and are in sessions, £20 for 3 hours, which I guess is quite reasonable, however not if you just wanted to have an hour for a quick relax in the hot tub or a swim before going out to tea etc, which was the reason for my booking this hotel. Not did I appreciate the 9am door knocking along every room in the corridor on bank holiday Monday from "housekeeping". The...

"Breakfast food was fine coffee and tea cold Didnt use spa"

"Overall very good. Not to be picky but the reception man upon checking out at 6:30am could do with some customer service skills. No eye contact grabbed my room card, no did you enjoy your stay was more interested in his phone before muttering to me is that all and sighing when I asked for a receipt"

"The property is a little dated, the curtain and carpet was rugged over in the main house. The mattress was hard and didn't feel like a 4 star property. The steak was also not great for the price. The stay is a premium rate and good for a one off, but wouldn't rush back unless there is some renovation. "

"Perfect"