โรงแรมใกล้ห้างซิตี้ พลาซ่า, ลอนดอน

"Loved our stay here, buffet breakfast was good and dinner was delicious!"

"Room was clean, beds were comfortable and loved the heated bathroom floor. Furniture in the pool area was clean and comfortable and sufficient. Pool was really nice although temperature on the cool side with it being open to the outdoors and Hot tub was great, but didn’t realize the hot tub was located entirely outside which diminished my enjoyment, Enjoyed my stay and would return in warmer weather months if using the pool and hot tub were a priority."

"The hotel is fine. Used to be high caliber with resturant and staff. Now seems a bit rundown and all electronic re door codes etc. In general staff friendly and responsive. Key point is this area of london has went super down hill."

"The staff was friendly and helpful. The room was extremely clean. The pool was great. One of the elevators was out of service."

"The staff was outstanding. Friendly and helpful. We were particularly impressed with breakfast staff Tatiana and Deanna. They were very friendly and helpful. Also front desk staff Marc and Hong were exceptionally helpful."

"Too many hidden costs"

"Clean room. Quiet. Freindly staff. Nice place to stay. "

"The lady at check in was so helpful! She took time to try to get my room on the same floor as my friend. Parking is not great! "

"Was not aware that while parking underground there is no elevator. Bringing luggage up a flight of stairs is not fun. Website is still showing pre-packaged breakfasts which all the hotels were doing during Covid. So that is what we expected. It is not currently being offered, thankfully. Breakfast was ok. Frozen breakfast sandwiches you need to microwave but you can make toast, bagels, muffins, fruit, yogurt, etc…. If they ask, I would suggest a waffle maker. 😉 Guest bathrooms for...

"Good overall"

"My day was beautiful. They could improve the arcade a little bit more and maybe offer a breakfast also"

"Breakfast was good"

"Great place to stay! Great rooms! Excellent service"

"Decent sized rooms and clean. Loud hallways at night and in the morning. Fire alarm went off atound 7:30 am so not a great night sleep to say the least."

"Comfortable bed"

"All good for one night stay"

"The staff is lovely, and helpful.. almost too helpful. The restaurant on site is a separate entity…. The server was lovely and extremely helpful, however the food, freshness and cleanliness- was not up to even par…. Don’t eat at the breakfast buffet, very limited ;( and disappointing. "

"The staff were amazing , especially Daniel, he went above and beyond to make sure our stay was just right!"