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"It was great"

"The Covington as a whole is lovely. Next time we will try the primary hotel instead of North by Covington. While the accommodations were lovely and provided space beyond our needs, there was a lot of noise from other rooms (showers, walking, conversations, doors slamming). The balcony was nice to have with the spring weather. The car service was exceptional! Staff was responsive and accommodating. We loved the neighborhood. "

"Idk who they paid for their 9/10 score. The property is run down and dirty. Breakfast was gross. Tasted like it was all made in a microwave. Pool is so heavily chlorinated your nostrils and eyes burn just walking in there. I couldn’t even hardly stay in there for my child to swim and wasn’t comfortable putting my toddler in. I was very disappointed. That was the main reason we chose a hotel. Definitely would not recommend. "

"The view was amazing. Rooms can use an upgrade though but overall the hotel was ok"

"Nice staff"

"The hotel is nice and well maintained, and the lounge and bar area are especially enjoyable. The live band was excellent and added to the overall atmosphere. However, our experience at the bar was disappointing. The server was quite pushy, rushing us to order drinks, food, and even dessert in quick succession, which didn’t allow us time to relax and enjoy the ambiance. Later, she asked us to close out our tab because her shift was ending, which felt unprofessional and rude. Additionally, the bartender prepared a drink for my wife that had far too much milk and not enough of the actual ingredients, and even shared part of her drink with another couple. The glass was also filled with an excessive amount of ice, leaving very little actual cocktail. Overall, while the hotel itself is very pleasant, the bar service significantly detracted from our experience."

"Friendly staff, clean room."

"Very clean, friendly staff, but the bar area was very loud and uncomfortable. "

"This was a fun hotel with lots of character. Clean room, friendly service. Having in room microwave/fridge would be nice. Bed was comfy and shower was great. Overall we enjoyed it. "