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"Staff were lovely at reception, very helpful & pleasant. I do enjoy a smiling welcome. Also bar staff were great too. Bed was super-comfy. Good size room & shower room. Downside was having no fridge in the room for a hot July weekend & that the toilet seat was stained with what I assume to be fake tan. Pool was great too. Already booked to stay again next month."

"Great staff but starting to need a refurb to maintain twin standards."

"Warm welcome, nice room, well appointed, but could do with air conditioning. Reception found a fan which was welcomed. Restaurant staff were warm, helpful and friendly, apart from the male wearing a white shirt and jeans who was abrupt. Restaurant surroundings were lovely and the food was nice. Would recommend"

"mattress in room 201 is old and not comfortable "

"Room quite small but adequate. Had to go outside to get to breakfast. Fortunately it was warm and dry when we were there. Lovely well kept grounds."

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"Exactly what you want; great location - clean and helpful staff"

"Room decent size, clean and big bed, v comfortable. great shower. Staff were very welcoming and efficient. Food was good pub food and plentiful. We really enjoyed our stay"

"All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless."

"Welcoming staff and parking is a positive. The toilets and showers are very poor. Doors on toilets don't lock properly, showers are very poor, no cleaning soap in shower or toilet or they were broken. This was on the 3rd floor. Don't know why I was on the third floor s there weren't many guests. Some guests I noticed leave a lot to be desired. I suppose you get what you pay for. This place is in need of a complete overhaul especially the toilet and shower facilities."

"Superb hotel and location. Excellent staff and the food at Gino’s was delicious. All in all really enjoyed my stay for the first time and will return."

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"This hotel is absolutely gorgeous. The rooms are really spacious, quiet and spotlessly clean. Everything you need in one place for a great stay. There are two restaurants, only ever eaten at The Three Mile which is exceptional, something for everyone on the menu and great value."

"Clean,comfortable and friendly staff. Central and good price x"

"Great hotel, location and car parking Simple and swift check in Superb room and amenities However arrived for breakfast one hour before closing and the lack of food was unacceptable……. what was there was probably cooked and left by everyone…… Eventually the bread was topped up and despite asking for fresh bacon and eggs they weren’t forthcoming and no explanation. Never expected this hence my 2 star marking"

"Convenient for the airport. Comfy clean bed."

"Excellent value, a very comfortable and pleasant stay. The hotel is in close proximity to a number of shops, restaurants and bars so you don’t need to go far if you don’t want to. Thanks to all."