Dear Khun Taweeporn, Thank you for your recent stay and sharing your feedback. I am deeply sorry to learn of your disappointment, It is with regret to read your review as this is not the exceptional service we strive for and this is not a true Banyan Tree experience. Thank you once again to left this review and please note that we take all guest feedback seriously; this matter will surely be passed to our team to have them addressed. We do hope you will consider returning to Banyan Tree Phuket at some time in the future, so that we can try to restore your trust in us. Warm regards, Phattaraporn Nontamit Experience Manager

Thank you for sharing your feedback!

เรียน คุณ Jiew, บันยันทรี ภูเก็ต รู้สึกเป็นเกียรติที่ได้ให้การต้อนรับ และดูแลคุณ ตลอดระยะเวลาการเข้าพักกับรีสอร์ทของเรา ขอบพระคุณอย่างสูงที่กรุณาสละเวลาเพื่อแสดงความชื่นชมในการบริการของพนักงานทุกคน เรายินดีที่ได้ทราบว่าท่านประทับใจในการพักผ่อนท่ามกลางธรรมชาติ พร้อมทั้งอาหารรสเลิศ ทางรีสอร์ทหวังว่าจะได้รับโอกาาสต้อนรับท่านอีกครั้งในไม่ช้า ด้วยความเคารพ Sriram Kailasam General Manager

Dear Pui Ying Connie, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Mark,Thank you for being a loyal guest of Banyan Tree! We appreciate your feedback and your preference for the DoublePool Villa facing the golf course. Your comments are invaluable to us as we strive to enhance our guests' experiences. We look forward to accommodating your request on your next visit.Best Regards,Banyan Tree Team

Dear Bassam, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Don, Thank you very much for your four-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Kent, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Thank you again for selecting Banyan Tree Phuket as your accommodation and for sharing your feedback. We look forward to the chance to welcome you back soon and provide you with another unforgettable stay.

Dear Hyun Ji, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Jose,Thank you for your wonderful review! We're delighted to hear that you had a fantastic stay in our signature pool villa. It's fantastic that you enjoyed our well-kept resort, friendly staff, and great food options. We're glad you found our transportation service convenient. Looking forward to welcoming you back on your next visit!Best Regards,Banyan Tree Team

First of all, we would like to apologize for the mishaps that happened during your stay. We appreciate your feedback to us. This is a valuable comment that we can improve our hotel to make our hotel better for our guests. Once again, please accept our apologies for the inconvenience. We hope to have an opportunity to welcome you again at Banyan Tree Phuket.

Dear Thierry, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Hwayoun, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Yaa, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Max, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Kelvin, Thank you very much for your ten-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Mohammed, Thank you very much for your three-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear KYUOHO,Thank you for sharing your experience. We appreciate your feedback on our villa and pool. We apologize for any lapse in service regarding the beach chair. Rest assured, we'll address this issue promptly and reinforce our service standards. We hope to welcome you back for an improved and delightful stay.Best Regards,Banyan Tree Team

Dear Ned,Thank you very much for your rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best Regards,Banyan Tree Team

Dear Matthew,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,Banyan Tree Team

Dear Makito,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,Banyan Tree Team

Dear Lisa,Thank you for your wonderful review! We're thrilled to hear that you found our property beautiful, the villas fantastic, and our staff second to none. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back to Banyan Tree Phuket for another memorable stay!Best regards,Banyan Tree Team

Dear Zahabiya,Thank you for your kind words and for choosing Banyan Tree Phuket! We're delighted to hear that you had an amazing experience and found our staff extremely friendly. We appreciate your feedback regarding the baby changing facilities, and we'll certainly take it into consideration for future improvements. We look forward to welcoming you back for another wonderful stay!Best regards,Banyan Tree Team

Dear ZhixiangThank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best Regards,Banyan Tree Team

Dear Akira,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,Banyan Tree Team

Dear Ian,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,Banyan Tree Team

Dear Valued Guest,Thank you for sharing your detailed experience at our Spa Pool Villa. We appreciate your understanding of the passage of time in our established resort. We're pleased to know that you found satisfaction in the natural environment, spacious pool, and the stunning lake view. We value your recommendation for the remodeled rooms for a more modern feel. Our team is continually working on improvements to enhance our guests' experiences. It's heartening to hear that you enjoyed the reasonably priced food and drinks. We look forward to welcoming you back for another relaxing stay with us. Cheers to champagne breakfasts and happy memories!Best regards,Banyan Tree Team

Dear Jaeyoung, Thank you for choosing Banyan Tree Phuket and sharing your extraordinary experience! We're honored to have created lasting memories for you with our friendly service, rejuvenating spa massage, and world-class breakfast. Your heartfelt appreciation inspires us to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay. Thank you for your kind words and for making us a part of your cherished travel memories. Safe travels until we meet again at Banyan Tree Phuket!Best regards,Banyan Tree Team

Dear Yoo,Thank you for your valuable feedback. We're delighted you found our property beautiful with friendly staff. We apologize for any inconvenience caused by the condition of your room. Your concerns regarding the building and cleanliness have been noted, and we will address them to enhance our guests' experiences. We appreciate your honesty and hope to have the opportunity to welcome you back with an improved stay in the future.Best regards,Banyan Tree Team

Dear Takahito,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,Banyan Tree Team

Dear Chee Keong Rob,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,

Dear Andrew,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,Banyan Tree Team

Dear Munhi,Thank you very much for your ten-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

Dear Onuma,We appreciate your review for us. It is honored that you choose us for your vacation. We look forward to welcoming you to Banyan Tree Phuket again.

Dear Hasong,Thank you very much for your ten-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

Dear Amir,Thank you so much for your review. We truly appreciate and are glad that we are part of your memorable experience. On behalf of Banyan Tree Phuket, we hope you choose Banyan Tree Phuket for your sanctuary in the next vacation.

Dear Abdulaziz,Thank you again for selecting Banyan Tree Phuket as your accommodation and for sharing your feedback. We look forward to the chance to welcome you back soon and provide you with another unforgettable stay.Best regards,

Dear Minsu,Thank you for your feedback regarding our resort. We continually strive to enhance the guest experience for all age groups, and your input helps us better understand our guests' preferences. We hope to have the opportunity to welcome you back and provide you with an enjoyable stay in the future.Best regards,

Dear Wing Yu,Thank you for taking the time to share your wonderful experience at Banyan Tree! We're delighted to hear about the exceptional hospitality you received, with a special mention to K.Tiffy from the Watercourt and K.Mook from Veya. It warms our hearts to know that you and your family enjoyed the meals, activities, and facilities. We're thrilled to have been a part of your memorable stay, and we eagerly look forward to welcoming you back in the future. Your recommendation means the world to us, especially for families with kids!Best regards,

Dear Jae Won,Thank you so much for your glowing review! We're thrilled to hear that your stay with us lived up to your expectations. It's wonderful to know that our friendly staff, exceptional service, and delicious food made your experience fantastic. We can't wait to welcome you back on your next visit, and we're grateful for your kind words and the perfect 10 rating!Best regards,

Dear Anonymous,Thank you for your review. We're pleased to hear that you had an overall good experience. However, we sincerely apologize for the inconvenience caused by the shuttle service oversight during your check-out. Your feedback is essential, and we will address this issue with our reception team to ensure better communication and follow-up in the future. We appreciate your understanding and hope to welcome you back for a more seamless stay.Best regards,

Dear Hayley,Thank you for your feedback! We appreciate your positive comments and acknowledge your concern about room cleanliness. We take guest feedback seriously and will work diligently to ensure our rooms meet the highest standards of cleanliness for an even more enjoyable stay. We hope to welcome you back soon.Best regards,

Dear Michael,Thank you for choosing us for your stay! We're thrilled to hear that your experience was perfect and that you were satisfied with our villas, facilities, and staff. Your positive feedback means a lot to us, and we hope to welcome you back in the future for another wonderful stay!

Dear Milagros,We're delighted you had a positive stay! We apologize for any inconvenience regarding the outside tub. We appreciate your feedback and will work to improve. Thank you for choosing us, and we look forward to providing an even better experience during your next visit.

Dear Naoko,Thank you so much for your 5 stars review. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,

Dear Rene,Thank you for sharing your feedback about our spa pricing. We appreciate your input and understand that individual preferences may vary. We strive to provide exceptional spa experiences. Your insights are valuable to us.Best regards,

Dear Saurubh Nirvaan Minica,Thank you very much for your ten-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,