Mia Bacalar Luxury Resort & Spa, nestled near Lake Bacalar, offers a tranquil oasis with a marina, poolside bar, and outdoor pool. Unwind at the spa with Swedish massage or aromatherapy treatments and enjoy yoga classes at the gym. The resort also features HUNAB KU restaurant for meals throughout the day.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Breakfast included
Spa
Pet-friendly
Parking included
Free Wi-Fi
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Located in Bacalar, Mia Bacalar Luxury Resort & Spa is on the waterfront. Fort of San Felipe and Chacchoben Ruins are notable landmarks, and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Cenote Cocalitos and Canal de los Piratas are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Bacalar travel guide
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930
What's nearby
Lake Bacalar
1 min walk - 0.1 km
Laguna Bacalar Ecological Park
7 min drive - 5.0 km
Fort of San Felipe
8 min drive - 5.7 km
Cenote Cocalitos
13 min drive - 10.0 km
Cenote Azul
13 min drive - 10.4 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
42 min drive
Restaurants
asadero el establo
3 min drive
Las Miches De La 1
5 min drive
Marisqueria El Taco Loco
3 min drive
Pueblo Pirata
11 min walk
Xoloitzcuintle Bacalar
5 min drive
About this property
Mia Bacalar Luxury Resort & Spa
Luxury resort near Lake Bacalar
Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Mia Bacalar Luxury Resort & Spa provides free continental breakfast, a marina and a poolside bar. Active travellers can enjoy motor boating at this resort. Treat yourself to aromatherapy, hydrotherapy or a massage at the on-site spa. The on-site restaurant, HUNAB KU, offers breakfast, lunch and dinner. Yoga classes are offered at the gym; other things to do include boat tours and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Other perks include:
An outdoor pool, along with sunloungers and pool umbrellas
Free self-parking
A round-trip airport shuttle (surcharge), beach umbrellas and tour/ticket information
A 24-hour front desk, a banquet hall and smoke-free property
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
Rainfall showers, designer toiletries and hairdryers
55-inch flat-screen TVs with streaming services and cable channels
Wardrobes/cupboards, a personal chef and travel cots
24-hour return airport shuttle on request for a surcharge
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Free continental breakfast available daily 8:00 AM to 11:00 AM
A bar/lounge
A poolside bar
A restaurant
Couples/private dining
Private picnics
Restaurants on site
HUNAB KU
Things to do
Bicycle storage
Boat tours
Full-service spa
Gym
Kayaking
Motor boating
Outdoor pool
Personal motorised watercraft
Sauna
Water sports equipment
Yoga classes
Family friendly
Dining table
Outdoor pool
Soundproofed rooms
Travel cot
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
Meeting room
Outdoors
Beach towels
Beach umbrellas
Garden
Marina
On a lake
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Reflexology
Sports massages
Swedish massages
Accessibility
No lift
Tile flooring in room
More
2 floors
Art Deco architecture
Banquet hall
Built in 2018
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch flat-screen TV with cable channels
Streaming services
Food and drink
Chef service
Dining table
Espresso maker
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Individual decor
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 1500 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 52.79 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
Airport shuttle fee per child: MXN 1100
Pet fee: MXN 1500 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar
Frequently asked questions
Does Mia Bacalar Luxury Resort & Spa have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 5:00 PM.
Is Mia Bacalar Luxury Resort & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of MXN 1500 per pet, per stay. Service animals are exempt from fees.
How much is parking at Mia Bacalar Luxury Resort & Spa?
Self-parking is free at this property.
What time is check-in at Mia Bacalar Luxury Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Mia Bacalar Luxury Resort & Spa?
Checkout is at noon.
Does Mia Bacalar Luxury Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 1100 per vehicle applies.
Where is Mia Bacalar Luxury Resort & Spa located?
Situated on the waterfront, this luxury resort is steps from Lake Bacalar and 2.7 mi (4.3 km) from Laguna Bacalar Ecological Park. Fort of San Felipe and Cenote Cocalitos are also within 9 mi (15 km).
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Reviews
Mia Bacalar Luxury Resort & Spa Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Carlos our waiter was very nice! Everyone also lady was our greeter when we arrived super sweet lady, Alondra . Loved it also did the Yemazcal there as well. Very quiet place and relaxed
This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience.
If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying.
I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
BERNADETTE
Stayed 2 nights in Feb 2025
8/10 Good
Raul
13 Nov 2023
Liked: Cleanliness
Suites are nice and spacious
Staff you can find different treatment, at the lobby Tania is very nice.
Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico.
Get your tours at the town, 1/2 price
Wave runners not working
Anyways, a great place to relax, we ended up dining in town where you have great options
The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Raul
Stayed 4 nights in Nov 2023
8/10 Good
SOLANGE
28 Jul 2024
Liked: Cleanliness, staff & service, amenities
Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
Service and rooms were great!
The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it.
Angelica gave us a massage to my wife and I….very relaxing.
Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Maria
Stayed 2 nights in Jun 2024
4/10 Poor
Matt
8 Mar 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
So disappointing and poor service
Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor.
Food at the restaurant was not particularly good.
Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
El personal fue muy muy amable. Siempre al pendiente de que estuviéramos contentos. Las instalaciones en muy buenas condiciones. La cama súper cómoda. La comida del restaurante muy rica. El SPA delicioso.
Todo me encantó.
Personal súper atento, servicios excelentes, gran diseño arquitectónico y en balance con la naturaleza. Deben de mejorar el cafe del restaurante y el desayuno.