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Hotel Carolina Bacalar

Property class: 4

Choose dates to view prices

Take advantage of a free daily manager's reception, a terrace and a garden at Hotel Carolina Bacalar. Treat yourself to a deep-tissue massage or other spa services. Free in-room WiFi is available to all guests, along with a bar and a restaurant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is ฿4,675
฿5,759 total
includes taxes & fees
22 Aug - 23 Aug

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Lagoon View

A hotel room with a large bed, wooden headboard, two bedside lamps, and a small wooden side table.

Deluxe Room, Lagoon View

9.8 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Garden View

A bedroom with a wooden headboard, a bed with pillows, and a visible door.

Standard Double Room, Garden View

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, Garden View

A hotel room with a large bed, wooden ceiling, and a balcony with outdoor furniture.

Standard Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Bacalar, Hotel Carolina Bacalar is on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Looking to get your feet wet? Kayaking and sailing adventures can be found near the property. Visit our Bacalar travel guide
Map
Boulevard Costera de Bacalar Sur # 625, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    1 min walk - 0.1 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    4 min drive - 1.8 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    6 min drive - 2.5 km
  • Municipal Spa of Bacalar
    18 min walk - 1.5 km
  • Zócalo
    5 min drive - 2.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Restaurants

  • asadero el establo
    4 min drive
  • La Playita
    4 min drive
  • Navieros Bacalar
    15 min walk
  • Albahaca
    7 min walk
  • I Scream Bar
    3 min drive

About this property

Hotel Carolina Bacalar

  • Upscale hotel near Lake Bacalar
  • At Hotel Carolina Bacalar, you can look forward to a free daily manager's reception, a terrace and a garden. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • English breakfast (surcharge), concierge services and smoke-free property
    • A front desk safe, luggage storage and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Hotel Carolina Bacalar have perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Ceiling fans and daily housekeeping

Similar properties

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Hotel Rancho Encantado
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  • On private beach
  • Pool
  • Hot tub
  • Spa
9.4 out of 10, Exceptional, 1,003 reviews
The price is ฿3,886
฿4,804 total
includes taxes & fees
12 Sept - 13 Sept
Hotel Rancho Encantado
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm

More

  • 2 floors
  • 4 buildings
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV
  • MP3 dock

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 450.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Property Registration Number 010-007-005032/2025

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 AM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Carolina Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 AM.

How much does it cost to stay at Hotel Carolina Bacalar?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Carolina Bacalar on 22 Aug 2026 start from ฿4,675, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Carolina Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carolina Bacalar?

Self-parking is free at this property.

What time is check-in at Hotel Carolina Bacalar?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Carolina Bacalar?

Checkout is at noon.

Where is Hotel Carolina Bacalar located?

Situated in Bacalar, this hotel is within a 5-minute walk of Lake Bacalar and Cenote Negro. Municipal Spa of Bacalar and Cenote Esmeralda are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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