Casa La Joya Bacalar

2.5 star property

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Close to Laguna Bacalar Ecological Park, Casa La Joya Bacalar provides amenities such as a terrace. Guests can connect to free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • On private beach
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 500.0 per day.

Cots (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Frequently asked questions

Is Casa La Joya Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa La Joya Bacalar?

Self-parking is free at this property.

What time is check-in at Casa La Joya Bacalar?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Casa La Joya Bacalar?

Checkout is at noon.

Where is Casa La Joya Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Zócalo are also within 1 mile (2 km).

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Reviews

Reviews

2.0

4.0

Cleanliness

2.0

Amenities

4.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located on a bumpy dirt road far away from town. No map was available. There was no toilet paper, no water bottles, no closet with no hangers or hooks. And the almost mute maid stole a very expensive ring of mine. The only saving grace was the night guard who was very helpful, but had no access to items needed. Don’t go there. It’s pretty in the fotos, but the waters are murky & brown!
Stayed 7 nights in Jan 2021