Check in process is very long. Only 3 team member were there during arrival at 330pm. About 7-10 guests flocking the counter. No line! Please invest in cordon rope. It doesn’t cost a bomb. Take more than half an hour to check in. Was given a wrong room. Booked suite but given terrace room. Another half an hour to wait for the room to be ready. Property condition is bad. Tile chips are here and there. Safety issues here with family and kids running around. Breakfast offering is ok. Room towels are not allowed at swimming pool. But no pool towel either or perhaps not enough. Team members are no where to be seen except at front office, f&b outlet and room floor. Looks like they have less than 20 team member running the hotel. Room size is huge. Cleanliness are acceptable despite cockroaches found mainly in bathroom. What sells this hotel is the location; near to beach. If you are on budget than this hotel is fine. If you are looking for something to talk about at office about your last vacation and stays here, better not. Anyway, served as quick gateway with budget constraint