Awful service and we were in room 303 and the door wouldn’t lock. You could just push it open. When I told the front desk, Olivia, she was very passive aggressive saying she “knew” that room and that you just have to slam the door for it to lock. We had already tried that. Multiple times. Then she comes up to our door, and proceeds to try and push open our door without us even telling her to come in. She got it to lock (the one time it decides to) and then proceeds to be passive aggressive still saying that that’s all we had to do. We didn’t realize that the door didn’t lock the first night we were there. We noticed it when we left the next morning (which means that it was probably unlocked all night, and after I realized that I felt super unsafe) and she kept saying “I don’t understand why you didn’t tell us when you checked in” like we were lying to her…even though she told us that she knew about this door. Then said that we could leave or stay in the same room because they didn’t have any other rooms available and told me that we probably wouldn’t get a refund because they didn’t know about it before…again she told me she did. Anyway, horrible experience and I’m glad to say that I will not be staying here again.