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"Clean room and overall very nice place "

"Need better explanation of parking policy"

"Always the best place to stay while in CH!"

"The hotel was clean, quiet, staff helpful, plenty of off-street parking. Breakfast was not included. Overall surprisingly nice. Would definitely return."

"Breakfast looked good. Just got coffee"

"The property and rooms are clean. The location is great if you are visiting UNC-CH. The only negative was the breakfast did not have that many options in the mornings."

"Yes"

"Club room was worth it"

"Ok"

"Loved this hotel! Right on Franklin and love the decor and comfort of the room."

"Room was not cleaned during our stay. On Saturday I mentioned this to the staff at the desk and they ASSURED me the room would be cleaned. Nothing done. For the price I paid per night, close to $1000 I should expect better. Not acceptable! Especially for a room a I paid for in advance almost 1 YEAR AGO IN FULL. Refund due accordingly!! Please review!"

"The room was clean and temperature very comfortable. The bed wasn't the most comfortable but we did sleep well. The area was quiet and the staff was very helpful."

"Good breakfast and friendly staff. Very nice room for the price."

"Breakfast was very well prepared and the buffet style made it very easy to access."

"The hallways and room smelled like a combination of cigarettes and BO. The stench in the room made me feel dirty."

"I couldn’t check in until 7:30 in the evening. Tried to originally check in at 5 but rooms weren’t ready. Staff told me to just try back later and their was nothing they could do."

"Friendly staff, well maintained facility, overall excellent choice to stay."

"The rooms were clean and decent for the price. Staff is helpful. Breakfast isn’t great, but it’s free! They have an indoor pool! The fitness room is kind of a joke, but it’s there if you don’t have a membership at another club. There’s a Mexican night club next-door that gets very loud on the weekends. But all in all It was a great place to stay for the money."