Premier Inn hotels in Chafford Hundred

"In a word - disappointing. We've stayed here as a family in the past, in a well-lit room with windows in the old part of the hotel. Don't be fooled by the photos - our recent 'inward facing room' (as described by staff who said most rooms are like this) was in the newer part with 'windows' that were just frosted glass and didn't open - beyond which there was an ominous glow that never turned off. Front desk told us that the nice rooms could be requested but not guaranteed and are generally reserved for guests staying "10 or 12 nights." Okay... In addition, our room was badly in need of updating and poorly maintained (shower curtain was the wrong size and came off the rod when being opened/closed). I could go on... Positives: very clean, great location, friendly porters"

"Lovely staff! They make a very good breakfast and if you want to nob something at the end of the day they do some lovely pizzas at the bar. "

"Fresh full English breakfast "

"Great location for Canary Wharf. Small but good value for a night or two."

"Spotlessly clean through out the hotel. Delicious breakfast. Reception staff, so very friendly and helpful. Concierge amazingly helpful. Stayed here often, many years ago and we are back and not going anywhere else."

"Staff in the bar were over stretched as it was the masons doo but they still had a smile they all worked hard"

"Breakfast v.good plenty of choice. Polite staff.Rooms clean but a little tired. Could do with an update particularly the bathroom. Bit of a wait checking in & room not ready at 15.00pm Be prepared to queue. Saying that the view from our room was great overlooking Tower Bridge."

"Well located hotel - close to Waterloo station and the south bank. The hotel itself was clean and staff helpful. The rooms were pleasant and I had a good view from one of the higher floors. I didn’t eat there so can’t comment on that. Would stay there again."

"Fab location, clean, comfortable room. Would stay again "