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"Your website stated that pets stayed free but when I checked in, I was charged a pet fee. The hotel doesn’t honor other websites except for Hilton website."

"Nice decor and comfortable beds"

"Wonderful experience here, great location and quaint amenities..highly recommend!"

"The main inn is charming. The bunkhouse is a different story, and the gap between the two is wide enough that I felt misled by the photos used to sell the property. The room is tiny. Just know a king bed takes up almost all of the floor space, and the only other furniture are small nightstands, a luggage rack, a folding chair, and a closet with a curtain instead of a door. There is no room to unpack or move around comfortably. The dark green paint and trim look moody in photos, but in person...

"This is a beautiful property and so dog friendly! I loved it!"

"Beautiful setting. Very friendly and helpful staff. Autumn went out of her way to help us. Can't wait to come back!"

"Great place to stay."

"Good stay for the price."

"Cool place, nice atmosphere short walk to the center of Highlands reasonably priced comfortable rooms and quiet"

"Paul, the owner, is absolutely amazing. So many beautiful antiques. Breakfast was delightful. We are coming back again next year!"

"Vatash (if I remember the name correctly) was very personable. Room had good television options. Didn’t use WiFi, so reception was limited. Thermostat control was great. Quiet and safe. Walking distance to Sylva was good. Nice town with good restaurant options. No usb options, so bring a wall outlet adapter. Shower was good. Coffee in room. Sylva is a nice place to stay when visiting Cherokee. Dillsboro nearby. Be back next year"

"Wow! This is an older motel built in the heart of downtown Sylva. It was remodeled in 2024 and they did an excellent job. Once inside the room, you can't tell that you aren't in a much newer hotel. The outside is very well kept. The only thing that makes it feel older is the design of the building. Parking was plenty even on WCU homecoming weekend. Mackenzie, the young lady at the desk was extremely helpful and pleasant. Everything in the room was in excellent working order and the beds were...