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"We visited this property as a family with two simple expectations: a clean, quiet room for a good night's sleep, and a decent breakfast. Unfortunately, the hotel fell short on both counts. The Room & Sleep Quality Throughout the entire night, there was a persistent, keeping-us-awake noise coming from the AC vent. Because we were only staying for a single night, we decided against asking for a room change. Packing up all of our luggage and moving the family to a different room—especially from...

"While the room was clean, but the door didn’t seal tight. You could see the light from the hallway all around the door. the floors near and in the elevator were really dirty. The staff was helpful. The breakfast was adequate. They had scrambled eggs, sausage,Waffles, and bread items etc… For one night, it was ok. In my opinion, The Newport area seemed a little sketchy."

"There was a booger on the wall close to the bed. And multiple brown marking on the walls. It smelt strongly of dust. There was a brown color on the ceiling in a non smoking room."

"I enjoyed my stay a lot. The room was clean and it was very quiet. I was in the room downstairs but did not hear any footsteps or noise from upstairs, or next door. I am a very light sleeper so having a quiet room was important to me. Water pressure was good, staff was helpful and the breakfast was excellent. I would definitely stay again!"

"Quite, clean and friendly staff"

"The rooms have been renovated. The owners are very kind and the beds are incredibly comfy. I would definitely stay here again on future trips."

"Quiet room Great balcony view Comfortable bed"

"The breakfast was very good with lots of choices. My favorite place was sitting on that wonderful balcony listening to the rushing water - peaceful and comforting. We had a very nice stay in this hotel."

"Staff can be more efficient"

"Reasonable rates nice pool"

"Very friendly staff. Very conveniently located. Live music in the bar on a weekend very big plus."

"Not much to say, other than awful"

"Location is convenient to downtown. Able to walk to all the attractions and restaurants. Easy parking."

"Bathroom was not clean. Breakfast was not Served on a ime"

"Great stay! Clean and friendly staff."

"The property is one block away from the center of Gatlinburg. The room was clean and spacious with plenty of towels. Check was easy and the staff very helpful."

"Really nice resort, rooms were very clean, free breakfast was amazing, 2 free drinks / adult/ day, close by downtown walking distance saves many parking charges, really good value."