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"We had the best time! The room was lovely. The staff was so helpful and kind. Common areas were comfortable "

"Fomos muito bem atendidos pelas funcionárias do local, dona Lourdes muito atenciosa , a outra que trabalha na cozinha excellent funcionária, atendia na hora às recorrências."

"Quarto bem climatizado, otimo espaco, somente pecaram em nao deixar disponivel no quarto os chas que geralmente oa hoteis deixam para melhorar na altitude."

"Para entrar y salir había que buscar por todo el hotel a la persona de recepcion porque nunca estaba, para el agua caliente toco rebuscar a esa misma persona para q a la final dijera que era un botón ( super fácil de resolver si lo hubiera avisado al hacer el check in, para terminar de rematar. Se fue el agua a las 9pm y nunca la volvieron a poner, lo extraño es que en los locales de las vecindades si había servicio. "

"Very friendly, hard working and lovely family! Beautiful view of the Lake!"

"What a great hotel! The breakfast was the best I ever had at a hotel. They were very friendly and helpful. If I ever return to Puno, I will for sure be staying here again. What a beautiful place. "

"The view was spectacular. Wilson, our host was very helpful. He also told us about how the islands are made and on Uros culture. Titicaca ecolux is a magical place. "

"This hotel is located in a peaceful, beautiful setting. Our room was very clean and our meals there were very good. The service was friendly, helpful and caring. "

"We maintain contact with the person in the hotel before arrive, but the boat delays 20 minutes or more to pick me up at the port. The pictures of the website do not reflect the place. There is NO restaurant in there, niether Hot water Nor heating in the room. With the temperature at 5 centigrades or less. I left the hotel the next morning. No BUFFET BREAKFAST. To much lies"

"The staff was nice but they speak little to no English. The location is nice and close to many shops and the city center. The room was clean, however, the water takes at least five minutes of running to warm and the room was FREEZING!!! They did not turn on the heat and the lows were in the 30’s. The four blankets on the bed were not enough to keep warm. "

"This stay is on a floating island in Lake titicaca. As an experience it is amazing. However, be prepared that they only accept cash, the rooms are not heated, our stay on October 3rd 2024 was extremely cold. Nestor is a pleasant host, and gave us a tour of Uros island on our way back to shore. Note that the showers have limited access to hot water, and the toilet is a dry toilet, also there is no WiFi and limited cellular signal. Over all, the view and experience are amazing, but be prepared for...

"Chambre très propre, personnel hors pair "