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Hotel Balsa Inn

3.0 star property
Hotel with free breakfast, near Lake Titicaca

Choose dates to view prices

Photo gallery for Hotel Balsa Inn

Street view
Reception
Street view
Bar (on property)
Property entrance
Located in the city center, Hotel Balsa Inn welcomes travelers with a free breakfast buffet and a daily manager's reception. Las Totoras restaurant offers a relaxing dining option. Enjoy in-room WiFi, luggage storage, express check-out, and assistance from multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

View from room

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down duvets, in-room safe, individually decorated

Quadruple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room, 1 Bedroom, Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Classic Triple Room, 1 Bedroom, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Duplex, 1 King Bed, Accessible

Deluxe Duplex, 1 King Bed, Accessible | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Duplex, 1 King Bed, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room Standard

Premium bedding, down duvets, in-room safe, individually decorated

Single Room Standard

  • Sleeps 1

View all photos for Double Room Standard

Premium bedding, down duvets, in-room safe, individually decorated

Double Room Standard

  • 30 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Premium bedding, down duvets, in-room safe, individually decorated

Triple Room Standard

  • Sleeps 3
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About the area

Map
Cajamarca 555, Puno, Puno, 51

What's nearby

  • Puno Cathedral - 2 min walk - 0.2 km
  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Central Market - 5 min walk - 0.5 km
  • Pine Park - 7 min walk - 0.6 km
  • Puno Port - 20 min walk - 1.7 km

Getting around

  • Puno Station - 11 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 66 min drive

Restaurants

  • ‪La Casona Restaurant - ‬4 min walk
  • ‪Hotel Hacienda Puno - ‬4 min walk
  • ‪Mojsa - ‬2 min walk
  • ‪Ricos Pan - ‬4 min walk
  • ‪La Hacienda Restaurant - ‬3 min walk

About this property

Hotel Balsa Inn

Hotel near Lake Titicaca
You can look forward to a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe at Hotel Balsa Inn. The on-site restaurant, Las Totoras, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Meeting rooms, concierge services and a TV in reception
  • Luggage storage, a front desk safe and a lift
Room features
All rooms are individually decorated, and have comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and baths or showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

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Interior detail

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Las Totoras

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: PEN 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PEN 35 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 90 per vehicle (one-way)
  • Late check-out fee: PEN 50 (subject to availability)
  • Rollaway bed fee: PEN 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Property Registration Number 20406129129

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Balsa Puno
Hotel Balsa Inn
Hotel Balsa Inn Puno
Hotel Balsa Inn Puno
Balsa Puno
Hotel Hotel Balsa Inn Puno
Puno Hotel Balsa Inn Hotel
Hotel Hotel Balsa Inn
Balsa
Hotel Balsa Inn Puno
Hotel Balsa Inn Hotel
Hotel Balsa Inn Hotel Puno

Frequently asked questions

Is Hotel Balsa Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balsa Inn?

There is free parking nearby.

What time is check-in at Hotel Balsa Inn?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hotel Balsa Inn?

Checkout is at 10 AM. Late checkout is available for PEN 50 (subject to availability).

Does Hotel Balsa Inn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 90 per vehicle applies.

Where is Hotel Balsa Inn located?

Located in the heart of Puno, this hotel is steps away from San Antonio Church, Puno Cathedral and Puno Plaza de Armas. Casa del Corregidor and Carlos Dreyer Museum are just steps away. Puno Station is 11 minutes by foot.

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Reviews

Hotel Balsa Inn Reviews

8.4

Very good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 137 reviews
Rating 8 - Good. 60 out of 137 reviews
Rating 6 - Okay. 20 out of 137 reviews
Rating 4 - Poor. 4 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

Reviews

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for what you pay. Clean and decent breakfast. You cannot get more for the price.
Stayed 1 night in Jun 2023

10/10 Excellent

Marie-Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait
Stayed 1 night in Oct 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich.
Stayed 1 night in Oct 2025

8/10 Good

Merly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff were nice and accommodating
Stayed 1 night in Sep 2025

4/10 Poor

nisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters.
Stayed 2 nights in Aug 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, quiet place close to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.
Stayed 4 nights in Aug 2025

8/10 Good

Myungjong

Liked: Cleanliness, staff & service
Seem ok but no air conditioner and the water was shut down in the morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso a la plaza de armas de Puno, habitación espaciosa
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.
Stayed 2 nights in Dec 2023

10/10 Excellent

freddy

Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2023

10/10 Excellent

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia en balsas Inn

Muy atentos, desayuno muy bueno
Stayed 3 nights in Nov 2023

8/10 Good

Deborah

As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway.
Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo, pero limpio y cómodo

Muy buen servicio y colaboración del personal de recepcion
Stayed 1 night in Jun 2023

2/10 Terrible

Yu

Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon.
Stayed 2 nights in Sep 2022

10/10 Excellent

LYDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa habitación.

El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and powerful shower

Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
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Stayed 3 nights in Feb 2020

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities

worth it

good hotel, but compact rooms. very close to main area.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シャワーが最高！

部屋はすごい広いわけではないけど、この価格にしては十分な広さだと思います。 全体的に古い感じはしますが、とても清潔に保たれてます。部屋には小さい机とイス、荷物を置く台があります。暖房は小型ながらパワフルで十分に部屋が暖まります。 何よりも感動したのがシャワーの温度と水圧です。熱くて気持ちのいいシャワーを浴びる事ができました。スペースも若干広めで、水はけも良かったです。ただシャワーを浴びた後の足用のマットというかタオルがなかったです。 WI-FIは最初は調子が悪かったけど、レセプションにその事を言ったらいきなり良くなりました。 スタッフも皆さん愛想が良く、とてもフレンドリーでした。レセプションには英語が話せるスタッフがいます。 朝食はパン、シリアル、フルーツ、スクランブルエッグなど一般的なものが用意されてました。 エレベーターがあるので大きな荷物を持ってる場合は便利だと思います。 立地はアルマス広場から５分ほど。レストランやツアー会社がある繁華街もその先にあります。 日中は問題ないけど、夜10時以降は周辺の治安が悪くなるそうです。
Stayed 2 nights in Aug 2019

8/10 Good

Paulo Mateus

Liked: Cleanliness, staff & service
Hotel limpo, bem localizado e pessoal educado, mas as paredes são finas como papel e é possível ouvir os outros hóspedes cochichando.
Stayed 1 night in Jun 2019

10/10 Excellent

JOSE SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel situado perto da Plaza de armas, estacionamento perto do hotel, no hotel não tem estacionamento próprio. Quartos e banho bom. Atendimento atenciosos. café da manhã.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’enregistrement rapide, la propreté, la serviabilité du personnel, le petit déjeuner. Moins apprécié la clientèle bruyante à toute heure mais ceci est très probablement une généralité pour les hôtels accueillant des touristes se levant très tôt pour partir pour leur circuit organisé ...
Stayed 1 night in Apr 2019