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"friendly staff"

"good"

"The bed was horrible!!! The staff, amenities and service was good"

"Breakfast was very basic. Please add more to the menu."

"Wonderful, clean, and modern hotel"

"Great hotel!"

"Housekeeping issue. Sheets sticky at bottom and floor towel for shower was thrown on sink "

"Clean, loved the full kitchen, very nice "

"The facility was beautiful. Great breakfast. Friendly and helpful staff. Everything was super clean. The AC in the room was a little noisy, I could hear people talking from outside, having earplugs to sleep was helpful. The place feels more like a retreat. Besides the noise, it felt peaceful. No TV in the bedroom. "

"Too loud"

"Spoke to the lady who fixed breakfast, she was very enthusiastic "

"Clean but not behind furniture - someone had unplugged the clock so I moved the nightstand and it was absolutely filthy behind it. Gross! Beds were fresh clean and comfortable. I figured out why they unplugged the clock no matter what you had it set on it made a humming static noise - annoying! The hairdryer didn't work and the plumbing struggled. Breakfast was basic but often not stocked - staff responsive when presented with the issue. Clearly and old in need of remodeling hotel. Also the...

"It was amazing stay clean and staff was amazing. Especially the desk clerk so helpful and kind "

"Very convenient location near the airport. "

"Had no issues, other than I found some gross hairballs stuck to a couple of my towels. I know mistakes happen, so this isn’t a big deal. Otherwise, A grade stay. Staff wise, there was a certain morning crew person on breakfast was a little rude, but she could have had a bad morning. There was also a very pleasant gentleman that offset this. Overall, I had a good stay and will be staying here again on my next trip."

"The stay was excellent. The hotel staff was friendly (Finn), the room was nice and clean. I think that I was near the elevators, so I heard that commotion as people started waking up. I won't hold it against the hotel :-). I enjoyed my stay. The hotel has a pool, hot tub, breakfast for $17 person, really good, bar, area for kids to watch TV. Really nice. Plus, a Starbucks right in front. I mean come on - how great!"

"Comfortable and welcoming, with a lot of historical detail and items. I loved the library!"

"Great place to stay when in Asheville! "

"Room floor and carpet was not cleaned."