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"Front desk staff very accommodating. Because of a family issue, we had to check out a day early and she was able to refund our credit card for the 2nd night."

"Incredible view of the river, great downtown location. Two story hotel, no elevator."

"The pool was down but nobody told us it was down"

"Clean and convenient"

"Shops nearby, friendly staff, very basic room but excellent prices, comfortable bed, quiet."

"It was a beautiful room on the first floor. I was so impressed how beautiful and clean it was. And I loved the heated floor in the bathroom! "

"Only thing we enjoyed staying at the B&B was the warm breakfast, very much so. But for health reasons we cook our meals, requiring at least a kitchenette for us to stay at hotels for multiple nights during our trips. Very cleverly made hotel description, with photos depicting as if every room (labeled “deluxe”) had a kitchen, and customer reviews of 10/10, stupefied, if not deceived, us completely. Had we known it was a communal kitchen, we would never have made the reservation. It was the...

"Everything about property was great. The only slight downgrade at the moment is that the dining room is being renovated and is behind the original schedule. Sounds like it will be great when completed."

"The staff was the most helpful group we encountered on our cross country trip. They even helped find our cat when he decided to hide under some furniture. The place is comfy, the amenities are nice, the staff and the kindness they showed us will be what we remember and come back for"

"This was a great place. Older motel that has been completely remodeled. The room was spacious and cute! We will be back for sure!"

"Queen Bed by the window was lopsided and when you went to sit on the side of the bed to get it sank down and made a noise like the foundation was broken"

"The room was very clean and comfortable. The staff was friendly and helpful. The location is just minutes away from Massena restaurants."