Search Hotels Near Burning Springs Spa & Thermal Pools, Niagara Falls

"Hotel was very conveniently located and several amenities could be accessed through indoor corridors. Room was nice but bathroom was quite dated and could have been cleaner."

"Did not enjoy the security staff sitting at the entrance to the pool or the “kid zone” and restaurant that was for private events or other people and not me or my family. Confusing unprofessional and uncomfortable situations. "

"I was beyond disappointed with the cleanliness here. Upon walking in, the room smelled musty, and it only got worse from there. The sheets had visible stains, there was hair in the shower from the previous guest, and the carpet clearly hadn't been vacuumed in weeks. Even the 'clean' towels had a strange odor. I brought this to the front desk’s attention, but they were dismissive and didn't offer a room change or a proper cleaning. For the price, this is completely unacceptable. Save your money and stay somewhere that actually values basic sanitation.""

"Come here often. The staff is friendly and helpful, rooms are nice "

"Clean rooms, staff was great. Family friendly. Elevators took a long time during peek hours "

"The view from the room window was very nice!"

"Clean room, spacious, close to amenities, and good value for the price. Will stay again. "

"Hotel was great. View sucked but a big room, and great water pressure in the shower. Don’t get that in a hotel. Very nice… "

"We didn't know that we need a credit card to check in. We don't have one. We drove from Woodstock we were about to leave untill the lady said she would wave the fee. So we stayed had a good time. Love the tub the best jets are amazing. "