โรงแรมใกล้บรอดเวย์, นิวยอร์ก

"Everyone were welcoming and helpful."

"Hotel is in a central location for activities "

"Amazing location"

"Had a beautiful stay! Let the staff know before hand it was my birthday and they left me a card and complimentary snacks. Room was clean, hotel was spotless. Also, Evon is the best!! Greatest staff in NYC."

"The room was not what I had ordered. It was a Queen/full… not a King. There was barely enough space in the room to walk. The breakfast setup was bizarre. You had to pay but then go down to the lobby to get in line to go back up to floor 5. Then you had to wait in line to proceed, then wait in line again to be seated. Food was good. I’ll say that much. What was not good was only cool water in AM for shower. What was very bad was the Air Conditioning and heat system. When it came on it sounded...

"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"Good"

"Two friends and I stayed here for one night on Mother's Day weekend. The hotel was very well kept and clean, and every staff member I spoke to was helpful and friendly. The room itself was very clean and comfortable with a nice view. I would stay here again, and would recommend the Hyatt to anyone looking for a nice place to stay near Broadway for easy walking access to the theaters (and many other destinations such as Times Square and Rockefeller Center). "

"Tout était parfait !"

"The room was a good size for Manhattan and the property is in a great location. The staff were very friendly and helpful. My room on the 2nd floor looked out onto 8th Ave, and the noise from the road works could be heard from the room, whihc was the only minor point. Some better sound proofing of the windows would improve things - otherwise I would have given 5 stars."

"Hotel was great and good breakfast"

"Best hotel ever"

"We stayed here during Mother Day weekend 2026 and had the Premium King room. The room was adequately sized, the bathroom was huge and everything was super clean and comfortable. The staff were great and having the onsite restaurant as an option was also a plus. The location was perfect since there was a parking garage immediately across the street and it was less than 1/2 a block away from Times Square. It was extremely convenient and I’d definitely stay here again! "

"The perfect location, lovely boutique hotel, very pleasant and professional staff, great on site Japanese restaurant - though a bit noisy! Fabulous room, we booked Junior suite Park View, worth the extra. Would definitely recommend. "

"Very convenient location and comfortable rooms"

"Clean."

"Very great location and surrounded by restaurant and attractions."

"Hotel was clean and staff was amazing. Had an issue with our shower door not opening and they had it fixed as quickly as possible. Every member of the staff was amazing and helpful. Rooms were nice and cleaned well every day, Breakfast was a good plus and the coffee was spot on!"

"Wonderful location and upgraded amenities. Great staff at the front desk and bar/cafe - nice to be able to hang out in the bar area to have a drink and excellent coffee cafe right next door. We love Luma SF and now Luma NYC! "