โรงแรมใกล้บรอดเวย์, นิวยอร์ก

"The staff were amazing and polite and respectful. The lounge on the 2nd floor with the fireplace and free coffee was about the best thing during my NYC trip. After a day of sight seeing and walking around the city, a cup of coffee by the fire was exactly what I needed. "

"Clean. Elegant. Great location. "

"Super clean, the staff was AMAZING. Even though it’s right by Times Square it was so peaceful inside, elevators were quick! Our very first time staying in manhattan & we loved it!! Would stay here again. "

"We spent a few nights at the Civilian Hotel and it was lovely! Our room was on the 18th floor and overlooked 8th Ave. The room was clean, pretty spacious (for NYC) and comfortable. The only things we didn't especially love were the frosted glass door for the restroom (we'd like a little more privacy) and the shades in the room did not seem to align well with the window, allowing some light to enter. Neither of these things were a big deal to us. We had our room serviced 1 time during our stay....

"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"The staff were probably our favorite part. And yes, the room was super clean, and over all quite comfortable. The only thing that wasn't my favorite was the "vouchers?" I had no idea that we would be charged for the vouchers that we were given for the room to use in your restaurant? I didn't ask for them (3), and they were literally referred to as "complimentary?" So when I received a bill for them, I was actually upset. If we weren't late for a plane there would have been an in depth...