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"Brekkie good. "

"No draught beers and a packet of crisps was £2-50 total ripp off one of our friends slipped coming down the stairs and there was no hand rail "

"Very nice breakfast. No offer of a 2nd cup of tea or coffee. Bathroom needed renovation. "

"Came in when I let a card on door An then diddnt change my sheets just flipped the quilt over"

"This hotel was sufficient for our use we came in on a late flight and needed something close to the airport. They were very responsive when I wrote with questions. Helpful staff, clean rooms. "

"Everything about this stay was perfect. It's the first Holiday Inn Express I have stayed in and it certainly won't be the last. Well done to them."

"The hotel is just minutes off the M5 but an easy bus journey into the centre of Bristol. We had a lovely evening in Bristol and easily got back to the hotel. It is spotlessly clean and the staff are very helpful. The room had everything we needed and we had a choice of double or twin. Lovely breakfast. Great value for money. Lots of parking. We arrived a little early and it was no problem for us to check in."

"The hotel felt a little run down with only one lift in operation. Breakfast was ok, the staff were responsive once I had pointed out that some of the food needed replenishing, eg fried eggs, ham and cheese. The bed was very comfortable but the TV was poor and remote had no battery cover and batteries kept on getting dislodged. Also, the TV and aerial were not plugged in when I arrived. The bath was lukewarm in the evening, although the shower temperature appeared better in the morning. The...

"Location was the only good thing about the hotel. Disappointed from the minute we arrived. The main entrance was more like a fire exit/side door out of a night club. Reception atmosphere was cold and clinical, self check in via online screens, no warm welcome from staff even though there were a few looking on. Check in not available until 3pm. My elderly parents and I arrived approx 12pm after travelling many hours with 2 small hand luggage, to attend theatre at 2pm, so I approached staff to ask...

"Great stay. Clean room , lovely pub."

"This is the fourth time we have visited the Hotel, Staff are very friendly room as nice, the only thing that lets the hotel down is the breakfast buffet no choice of eggs, mass Produced cooking items much Preferred the menu where you Ordered breakfast "

"Staff was lovely and helpful. Requests was given of ground floor rooms and next to each other - literally only down side was that we had no cots set up in our room when we arrived late- but was not a problem for the lovley staff and was sorted within mins with no issues would stay again if In The area."

"Good location and amazing staff. Rooms were lovely and clean, bit dated but still nice."

"It is an older property with its own charm. Location is close to shipping, restaurants, buys stops, train station, so very convenient. We asked for a quiet room and were given one on the top floor, end of the hall, so it was very quiet. Steps are narrow and steep, no elevator. Lots of exercise! Hotel staff was fabulous. St Fagans national museum of history and Caerphilly Castle are both worth visiting!"

"Loved our stay. Well looked after by staff and great location for our plans"

"Food was nicely presented and there was a good choice of breakfast and dinner options. Very clean. Staff very helpful and friendly. Good parking and EV charging available. Part of the hotel has been very freshly painted with new carpets which was lovely. Would recommend."

"Great location ,Great views of the marina"

"Sara from reception was the star of the show. Her knowledge of the hotel and the IHG range was second to none."

"Excellent food!"

"Really nice hotel and eatery. Staff were great. Breakfast was perfect"