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"Stayed for our honeymoon and was pleasantly pleased. Had everything we needed or wanted. Was far enough away to enjoy the quiet, but close enough to enjoy downtown Gatlinburg. Thank yall so much. We will definitely be returning. "

"Un lugar especial para disfrutar "

"This hotel staff took care of us when we arrived extremely late at night after crawling 30 miles through the middle of nowhere in our broken rental car. They gave us oatmeal because we hadn’t eaten dinner and the next day they gave us an extremely late checkout while we waited for a tow truck and our third rental car. It turned a nightmare trip into an easier time for my family, and I will always appreciate that. The hotel was comfortable, the breakfast options were great, the coffee options...

"Great customer service. I checked in late and they were in contact with me about where my key was and how to get it. My key was locked and I was given the combo. Combo worked and got into my room even when checking in late and no one was at the front office. Great help and very friendly"

"I truly enjoy myself on our vacation during New Year's week. We had a clean room and I especially liked having a fireplace in my room since it was so cold. The staff was amazing no problems very welcoming. I'll definitely be back to stay in the future. Also trolley is right in front of the hotel or it's only a 10 min. walk to main stop. "

"Staff was great. Room was good. "

"Todo excelente "

"Room was clean staff was friendly very nice hotel"

"M"

"Great place"

"It was a great room. It was in the perfect area of the hotel and great for my dogs stay. Checking in was great. And just having a breakfast included is always good."

"Excellent customer service, I recommend it 100%."

"Todo excelente. "

"The room was very clean along with the entire property. Staff was very friendly and accommodating. Would highly recommend as it is a short 2 minute walk to the strip "

"Super clean! Newer hotel. Excellent staff & breakfast. We will definitely stay here again!!"

"Everyone was very friendly and the room and hotel were spotless. Would live to stay there again"

"Outdated but so is most of Gatlinburg. Front desk very helpful. Pool area is spacious and cool experience!"

"The staff was very nice and the room was very clean. "

"Room was clean with nice view.. Would definitely stay again"

"Calidad versus precio es excelente"