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"Very family friendly."

"Extremely clean inside and out. The room smelled fresh and clean and there was a sound machine playing relaxing jungle birds. The grounds were immaculately landscaped. The breakfast was fantastic."

"We were not greeted with a friendly way. We were treated like a nuisance. Our room was worn down. The box spring covers had rips. There were scratches all over the walls. The bedside outlets did not work; neither did the phone or clock. There was garbage under the bed. There was no patio furniture on the balcony. The breakfast the next morning was very disappointing. The eggs were rubbery, the sausage was hard, and the potatoes were mediocre. We have stayed at Country Inn and Suites many times...

"Staff was great"

"This hotel sits right on the main road and across the street from a busy heliport. The noise is loud and persistent. The pool areas were very nice but the plastic chairs and loungers need a good cleaning. Shade is limited around the outdoor water features. My room was supposed to accomodate four with one king bed and a pull out sofa. Bed was nice. Sofa was not. It is very low to the ground meaning this old lady could not get up and down from it without help. Also, it is just a 2 seater and it is...

"Ac worked but only the temperature selection the speed was preset to the highest and wouldn't change. The room was so humid that with the ac blasting it felt like a rainy winter or fall day in the room. The hair dryer wouldn't turn off and was never than the air flow on the AC When I tried to check out there was no one at the desk and no one showed up when you rang the bell."

"Room was really dusty, they hadn't cleaned over the head of the bed with the light fixture. Bathroom functional but had seen better days. Rusty light fixture and mold under the tub/shower handle that was cracked. No extra blankets in the room."

"Close to island for walkable shopping , places to eat and shows . Rooms facing the back to the island would be better than the front rooms with balcony’s facing noisy traffic . Complimentary breakfast was good. Enjoyed the visit and will come back."

"We were up too early for breakfast, so don’t know about that, but all else was great. The airport shuttle was used twice and both drivers were prompt and friendly. The gentleman at the front desk Monday night was super helpful and patient. Our group had 3 rooms and we all would stay again when needing Knoxville airport."

"This was the 2nd time I’ve stayed and I cannot say a bad thing about it. Everything from check-in to the property to the room to the amenities is outstanding. Keep it up and I will be back. Love staying at this location…thanks for a great stay."

"Our stay here was wonderful as always. Clean rooms, helpful staff, ple ty of things to do. We come here every year and will continue to do so!"

"Did not use the pool but area looked nice; clean room; staff was very nice and personable; everything was great! My husband and I always stay at this hotel when vacationing there. We really enjoy the balcony where we love to sit and watch the ducks, geese and their families, the evening crane, and the groundhogs! Also, we enjoy listening to the river and the scene surrounding it. I’m sure the fireplace is wonderful to watch but it’s always been warm when there! Oh, and the rate was great! "

"This place was great and convenient to The Island. The staff was Great and Renee was very accommodating. The representative at the information desk in the main lobby was very pleasant and helped with all questions we had and even gave a few recommendations. Our room was perfect and our balcony view was just beautiful! We will be coming back to stay again."

"when we checked in late in the night. the front desk lady asked us if its ok to allow her traineeto help us with the check in process. sure and the trainee did good. well, we had to wait till late afternoon to go to the event so did not want to leave the room too early. we asked first but they told us by noon. I think we actually left half an hour after 12, but no problem. gld they did not kick us out."

"Passing through with my grandson. Same time as last year and he insisted on staying there again! He loves everything about you hotel. And it's a perfect location!"

"Had a great experience from the moment we arrived---Staff was welcoming and extremely nice. Location is amazing close to everything. Rooms were Clean."

"It was a decent stay, the thing that was bothersome was at night you really notice how loud the ac unit is plus you can hear the one above your window too. Its off the main strip but convenient to everything. We would probably stay again."

"Older and definitely not a 5 star. Beds uncomfortable and bathrooms outdated."

"Very Clean Hotel."

"It was not a 9 as the ratings suggested. Okay but not that great"