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"Location was great, was easy to navigate the roads"

"everything was fine"

"Loved our roo"

"Nice clean room and convenient to downtown."

"The room was very nice and comfortable. The breakfast for me could improve as far as the breakfast meat options."

"Room was Great! Staff was Great!! Definitely staying there again!"

"The. Absolute. Best. "

"Nice, New, clean ! Great location - close to highway and lots of restaurants in plaza - Neighboors and North italia were favorites from our trip. Staff super friendly and survived TN snow storm of 2026 in comfort. Only negative was that HBO was not included on tv as it was in other Marriott properties 5 stars all around "

"It was great "

"The hotel is beautiful, the staff made us feel like family and the beauty and convenience of downtown Franklin was spectacular. All the people we encountered while there were so very hospitable. We will definitely be back!"

"Spotless courteous. A+"

"No room was not spotless. Curtain was falling off rail."

"Yes very nice "

"The room was very clean and the bed was comfortable. I like having both soft and hard pillows.It was convenient to restaurants. The cleaning staff was especially friendly."

"Great hotel! The bathroom design is nice. Very low noise as well. "

"All hotel personnel were friendly and professional; our room was great and a meal in the restaurant was excellent. We plan to stay here again."

"-"

"The staff was amazing and the room was very clean. I don’t recommend staying here if you are going to uber to Nashville. If you are wanting to visit Franklin this is the perfect place to stay."

"Great staff"

"This was the nicest Hampton Inn & Suites I have ever stayed in. Breakfast was great, staff was so friendly."