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Hilton Franklin Cool Springs

4.0 star property
Travelers can sip happy hour specials at HARTH restaurant while taking in the scenic views from their preferred spot in this contemporary retreat

Choose dates to view prices

The upscale Hilton Franklin Cool Springs is minutes from CoolSprings Galleria. Guests enjoy the firepit or the seasonal outdoor pool with sun loungers and umbrellas. The property includes an on-site grocery store, outdoor entertainment area, and highly praised staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available
The current price is ฿4,745
฿5,635 total
includes taxes & fees
28 May - 29 May

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About this property

Hilton Franklin Cool Springs

  • Upscale hotel near CoolSprings Galleria
  • Consider a stay at Hilton Franklin Cool Springs and take advantage of a corner/local shop, a terrace and a firepit. The on-site American cuisine restaurant, HARTH, offers breakfast, dinner and happy hour. Stay connected with free WiFi in public areas, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
  • Other perks at this hotel include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Full breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
    • Wedding services, a 24-hour front desk and a banquet hall
    • A front desk safe, ATM/banking services and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 244 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks such as air conditioning and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets, pillowtop mattresses and free cots/infant beds
    • Bathrooms with designer toiletries and hairdryers
    • 49-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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  • Breakfast included
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 1,134 reviews
The price is ฿3,293
฿3,910 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 November to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 17.00 for adults and USD 8.00 to 12.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from 01 April to 31 October
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Franklin Cool Springs have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from November 2 until April 1.

How much does it cost to stay at Hilton Franklin Cool Springs?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hilton Franklin Cool Springs on 28 May 2026 start from ฿4,745, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Franklin Cool Springs pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Franklin Cool Springs?

Self-parking is available for USD 12.00 per night.

What time is check-in at Hilton Franklin Cool Springs?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hilton Franklin Cool Springs?

Checkout is at noon.

Where is Hilton Franklin Cool Springs located?

Situated in the business district, this hotel is within 3 miles (5 km) of Aspen Grove Park, CoolSprings Galleria and Iasis Health Care. Saint Thomas Medical Partners is 2.8 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 789 out of 1006 reviews
Rating 8 - Good. 141 out of 1006 reviews
Rating 6 - Okay. 40 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, kind staff, and beautiful rooms.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
This was a wonderful hotel, clean and staff was very friendly!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms, amenities, property was excellent. We will stay again. Absolutely wonderful and pleasant stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Good location for what we needed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds, pillows and quality of the sheets were excellent. The most comfortable bed and pillows I have slept on for many years.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The hotel and our room was spotlessly clean and the front desk was friendly and super helpful. We will definitely stay here again when visiting friends in Franklin. As it turned out we also spent a day in Nashville and we were only 25 minutes away.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great room and fabulous restaurant/bar. The staff was great! All in all , it was s a wonderful stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Clean room, great food and a wonderful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & professional staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Great hotel, clean, comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, property conditions & facilities
Fabulous hotel and outstanding staff. Will be back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, really quiet & very accommodating. Can’t wait to stay again. Perfect stop halfway from Michigan to Florida.
Stayed 1 night in Jan 2026
Verified

8/10 Good

MOHAMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at a very nice and quiet area with close proximity to city.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
We love staying here. This is our second time staying at the Hilton Franklin Cool Springs and the staff is always amazing and the beds are so comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, very clean, bed very comfortable, great amenities. The staff is very friendly & helpful. The hotel is very nice & is in a nice area around good restaurants. We always stay here when we are in the Nashville area.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Clean room, friendly staff! Jonathan was super friendly. He gave my husband and I free breakfast at the restaurant since we were celebrating our anniversary. When we got to the room he messaged to see if the room was up to par and if we needed anything else. Highly recommend this hotel!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very pleasant and friendly. The hotel itself was very nice & clean, what I would expect from a Hilton Hotel. Wonderful stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable accommodations and friendly staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Really great service at this hotel. The onsite restaurant had wonderful food, highly recommend.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with kind staff!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The beds were so comfortable and the breakfast buffet was delicious with lots of options. Staff were very friendly and the location was great. I would highly recommend!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and updated. Staff were very helpful. Restaurant was amazing. It was quiet and in a great location. And the bed......I wish I could take it home with me.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in this area. Clean and comfortable.

Nice, clean and cozy. Check in was smooth and staff was very helpful!
Stayed 1 night in Jul 2025