"Vanessa and Charlie are amazing, Vanessa is genuinely interested in you and making your stay in Ponta Delgada the best possible.
The accommodation is within walking distance from the city centre
Next time I'm staying in Ponta Delgada this will be my first choice of accommodation"
"I stayed here for one night with my family after our flight was cancelled leaving out of Ponta Delgada. It was a last minute choice and this property was beautiful. I believe it’s new , everything was spotless, food at the restaurant was delicious, would definitely stay again. "
"Excellent hotel in centre of Ponta Delgada with underground pool and spa. Comfortable rooms with aircon. In particular, staff very helpful, approachable and friendly. Good choice at breakfast and restaurant staff also pleasant and attentive."
"Bonne variété pour un petit déjeuner continental. Communication simple. Facile d’accès avec le code à l’entrée. Nous avons aussi apprécié qu’ils nous laissent profiter de la piscine en attendant notre vol. La personne sur plus a réservé un taxi pour nous vers l’aéroport. Merci !"
"We stayed here for 6 days from Aug 03 - 09 2025. We love staying here. The hotel is clean, quiet, with plenty of parking and the staff is AWESOME! They are always friendly and courteous. Nuno, Maria, Petra and Julia always greeted us with a smile and they helped us a lot. If Fatima is reading this have her give all you guys a huge raise !!
One small suggestion - can your hotel upgrade the televisions in the rooms to be Smart TV's? It would be nice to watch movies and shows on the Internet....
"The only issue was with the lack of a wake up call on my first day when I had a morning tour planned. Neither of the two I requested went through. However, I am in a Portuguese speaking country and was not equipped to request a wake-up call in that language. The one staff member was not able to understand me, so I noted the next time I asked for a call, she wrote an hour later down- when I noted it, and wrote the correct time, she had another staff member aid me and we were able to...
"I thoroughly enjoyed my stay. The staff were so friendly and kind. As a solo traveler they looked out for me. The room was spacious and great Bay view. I would definitely come back. "
"Basic but very modern and functional hotel , staff was very friendly, helpful and willing to answer questions. Cleaning staff was very polite ,very clean and wonderful people. "
"Very stylish and well located hotel, with amazing helpful and friendly staff. I highly recommend. Nice size rooms, very comfortable beds and excellent cuisine! "
"This hotel is wonderful. Brilliant location, super central but quiet rooms. The breakfast is great especiallythe A la carte, do try it all.
Every member of staff from house keeping, front of house, maintenance are so incredibly polite and kind. We couldn't fault it, thank you for an amazing stay"
