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"Stayed in an upgraded room. Nice offering and the breakfast attendant was wonderful."

"Clean quit and very friendly staff"

"We are not aware that we need to pay for the parking too."

"Great service beautiful and quiet room and area, would definitely stay there again"

"Needs updating.."

"Had decent breakfast daily. Checkin staff were courteous. No microwave in room which was very inconvenient and strange. The room was not very clean. We had someone vacuum under the bed twice and still had garbage under the beds. Paying to park when you are paying to stay at the hotel is a little greedy. Wouldn't stay here again."

"Clean room good value. Smooth check in."

"Everything. The staff is outstanding and works really hard."

"Amazing "

"When I walked into our Best Western room in San Juan Capistrano, I was blown away by how modern and clean the room was. Exceptional room for sure! The room was spacious and very clean. The entire property is well-maintained, and the continental breakfast was legit, including a waffle station. About 10 minutes from the Los Rios Historic District, which was a real treat to visit, and only minutes away from other eateries. We accidentally left behind some new purchases from our trip. I called the...

"DJ at the front desk was very helpful and always made sure we got what we needed. Our room was smaller than we expected, but clean and comfortable."

"The staff was really patient. There was a guest she was helping who was irate and the staff was patient and calm. When it was my turn to check in, the staff apologized and quickly helped me check in. The breakfast was clean and neat. The staff operating the breakfast was kind and helpful. I enjoyed our one night stay."

"I was charged $50 for incidentals and I don’t know what that would’ve been. There was nothing in the in the room or the hotel that would have cost me any money so now I have to wait for my $50 to be returned to my account and what wait another week to get my money back in my account!"

"The name “Hotel Avenida” is a scam. This is actually a Rodeway inn renamed as a hotel. The front attendant told me that the owner changed the name from Rodeway inn to Hotel Avenida because it would be”better for business”. I don’t even know if that legal but might as well book a motel 6 if you’re looking to book a cheap motel. The rooms weren’t new either the pictures are deceiving. The first room we were given on the first floor looked nothing like the pictures so I complained and was a given a...

"Excellent staff and spacious clean room. My only recommendation would be a room safe and a bathtub. Also buffet could offer more selections. But a very nice stay overall. Would not hesitate to stay there again"

"The location was amazing and we had such a great time! The room could use a few refreshing updates, but that’s pretty typical for a beachfront spot in such a prime location. Being so close to the beach made it completely worth it, and we really enjoyed our stay."

"The convenience to Heisler park was perfect! Along with walkable restaurants close and not far from main beach and more shops. The coffee shop across the street was great for grabbing and walking the beach in the morning. I liked that the trolley stop was super close as well! My room had views of the water. I had the best sleep! The bed and pillows were so comfortable! I love the indoor wooden shutters the room has."

"👍"

"Breakfast/ early check in"

"Very good customer service rooms were very clean"