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"We got the Loft was very spacious price was reasonable decent location. Will stay again when I visit Disneyland only 15 minutes away. Thanks"

"We are not aware that we need to pay for the parking too."

"Stayed in an upgraded room. Nice offering and the breakfast attendant was wonderful."

"Perfect boutique hotel for couples, great location"

"Had decent breakfast daily. Checkin staff were courteous. No microwave in room which was very inconvenient and strange. The room was not very clean. We had someone vacuum under the bed twice and still had garbage under the beds. Paying to park when you are paying to stay at the hotel is a little greedy. Wouldn't stay here again."

"Needs updating.."

"When I walked into our Best Western room in San Juan Capistrano, I was blown away by how modern and clean the room was. Exceptional room for sure! The room was spacious and very clean. The entire property is well-maintained, and the continental breakfast was legit, including a waffle station. About 10 minutes from the Los Rios Historic District, which was a real treat to visit, and only minutes away from other eateries. We accidentally left behind some new purchases from our trip. I called the...

"DJ at the front desk was very helpful and always made sure we got what we needed. Our room was smaller than we expected, but clean and comfortable."

"Excellent staff and spacious clean room. My only recommendation would be a room safe and a bathtub. Also buffet could offer more selections. But a very nice stay overall. Would not hesitate to stay there again"

"Everything. The staff is outstanding and works really hard."

"Amazing "

"I was charged $50 for incidentals and I don’t know what that would’ve been. There was nothing in the in the room or the hotel that would have cost me any money so now I have to wait for my $50 to be returned to my account and what wait another week to get my money back in my account!"

"The name “Hotel Avenida” is a scam. This is actually a Rodeway inn renamed as a hotel. The front attendant told me that the owner changed the name from Rodeway inn to Hotel Avenida because it would be”better for business”. I don’t even know if that legal but might as well book a motel 6 if you’re looking to book a cheap motel. The rooms weren’t new either the pictures are deceiving. The first room we were given on the first floor looked nothing like the pictures so I complained and was a given a...

"Clean room good value. Smooth check in."

"Room was clean and hotel was beautiful… stayed in both towers and they seem the same to me… the Dolphin is just more expensive… the only complaints I might have was the horribly loud music from the pool, all day and then the “club” at night… that was not fun… and housekeeping… I was on vacation… they were trying to touch up the room by 9 am and texting asking if they should just skip the room since we were sleeping… umm… no… but I’m going to sleep in on my vacation. Other than those 2 things… it...

"The staff was really patient. There was a guest she was helping who was irate and the staff was patient and calm. When it was my turn to check in, the staff apologized and quickly helped me check in. The breakfast was clean and neat. The staff operating the breakfast was kind and helpful. I enjoyed our one night stay."

"Very good customer service rooms were very clean"

"The beds were not very comfortable I bought some mattress toppers to help Nice staff The room had a weird smell that wasn’t great. We sprayed some room spray to help The breakfast was good"

"It was clean and good location. No coffee in tooms"

"👍"