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"Lovely hotel, great staff "

"The shower floor had had a temporary repair and needed re-tiling as water was getting under the tiles and was squishy. Otherwise, the suite was excellent."

"Excellent, room was clean, service was friendly. Really appreciated the phone call to say we left behind a child's 'teddy 🐻 and jacket, glad to get this back. Thank you again for a wonderful stay."

"The hotel was beautifully renovated with many original fittings. It is in a great location for shopping and dining, with all the major stores within walking distance. The staff were very nice and replied promptly to some questions I had before check in. I was only there overnight and didn't get up in time for breakfast but the menu looked great. My only very minor negative comment would be that the bed was very creaky. I would definitely stay there again next time I visit Ballarat. "

"nice location close to alot of things and great with being able to walk to sovereign hill"

"Fabulous rooms, food was fantastic and staff very friendly "