โรงแรมใกล้เกาะบิ๊ก, St. Augustine

"Our room was in desperate need of a makeover. The tub was all scratched up and the towel bar was missing. The wall paper was peeling. There was a knob missing on the credenza, I later found the knob stuffed into an extremely dusty cubby in the desk. The lobby smell was overwhelming with air fresheners. We were able to get an early check in (1.5 hours early), perhaps the room was our punishment for an early check in. Very disappointed, not worth the price!"

"Easy access location from I95. Clean comfortable room. Ample free parking. Great value."

"Room have strange smell maybe mold or humidity, furniture in poor condition, hot water not working properly, we had to change to another room"

"Clean room, good breakfast, very nice staff."

"Nice neighborhood. Convenient to anything you may need. Will definitely plan to stay here again next time I'm in town."

"In three days of staying there, the room was never made up once was never checked never clean towels never knew coffee"

"We booked a suite but none on first floor so they gave us a regular king on first floor went in room water all over floor went to front dest and told check in lady she said she don’t see how there was water gave me extra towels for the water. Then the tub would not drain half full of water took pictures showed desk asked for a different room but they were full I informed Expedia they noted that hotel was going to see us but we check out"

"We came on a Wednesday and the beds were dirty, since we came in so late I went up to the staff and asked for new sheets the lady said she couldn’t find them, maybe she was new but didn’t have clean sheets for that night lucky I had our own we used the next morning I told the staff and she provided me with clean sheets. Other than that everything was good"

"Noise level in the hallway, need to renovate the property and the food was not that great to our liking. "

"Overall, the property was good value for the price. It was clean and maintained. The breakfast had lots of choices. The room was spacious and clean. The staff was friendly. I disliked the fact that I initially had to cut the stay short by one day due to a flight issue. I received a $99 refund for the night reduction. Later in the week my flight changed again. I asked to book the extra day back and then the hotel wanted to charge me $180 for the night. Keep in mind, there were 6 empty rooms...

"Property is great and located very near the beach!!!!"

"Front desk was very kind but this hotel definitely needs a renovation."

"Door was broken , area was bad , room was dirty and smelled. refused to switch rooms told us our only option was to stay 3 nights and maintenance would fix it then. They refused to answer phone for Expedia support then lied saying we were offered another room so they could keep our money. They said if I wanted a full refund I should have expressed my displeasure in advance and cancel 24 hours prior. When notifying the onsite manager that I can’t be away of a broke door before I get there all...

"Everything was fine"

"Exceptional"

"The staff was very friendly and accommodating. The room was as stated."

"Great place to stay"

"Staff was helpful and check in was easy. Breakfast was delicious, but would've been better with bacon as an option. overall great experience though"

"Clean room"

"Good"